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                    <text>LAI, FLOYD

TRANSCRIPT, INTERVIEW
2021-04-19

Ayana Ford: So, today is Monday, April 19th, 2021, at 1:02 p.m. I am Ayana Ford, a student at
San Marcos and today I’m interviewing Floyd Lai for the Black Student Center Oral History
Project, a collaboration between CSUSM Black Student Center and the CSUSM University
Library Special Collections. Mr. Lai, thank you for being here with me today.
Floyd Lai: Pleasure. Thank you, Ayana.
Ford: I’d like to start by talking about your childhood a little bit. When and where were you
born?
Lai: I was born on the island of Oahu in Kahuku in Hawaii, and that was in 1974.
Ford: Can you tell me a little bit about your childhood?
Lai: Sure. My parents are immigrants, originally from Taiwan. I am the oldest of three sons,
three boys. We moved around. My parents initially settled in Hawaii, and then we moved to
Idaho, and then eventually to southern California by the time I was six. I have lived in California
since about 1980, so pretty much consider myself a native in the sense of being in southern
California for the majority of my lifetime. And I would say it was a pretty ordinary, I guess,
childhood in the sense that, again, being the oldest of three boys, there were obviously some
cultural components in the roles and responsibilities of what that entailed, being the eldest. I also
had responsibility over my two younger brothers as well, just with regard to how we were
growing up, and it was pretty common as far as an immigrant experience, keeping in mind both
of my parents worked. And I think, at an early age, I—there’s a term that was called, not
necessarily pejorative but it was a latch key kid. So, I had a key around my neck so that when I
would walk home from school, I’d be able to get inside the house, and pretty much had
responsibility for my brothers from an early age as well.
Ford: I know that. I’m the youngest, so— [both laugh] So, how did that help you come to an
understanding of your culture at all? How did your childhood help you come to understand your
culture?
Lai: Yeah. You know, I would say it was a part of my upbringing in the sense that it guided and
dictated—and it was just par for the course, meaning that outside of any influence or education
about some of the histories that we learn about at school, it was just part of my upbringing, right?
So, being from a Chinese immigrant family, eating Chinese food, right? [chuckles] Everything
was just taken as something that was innate and part of the way in which I was raised. I would
say that the first instance that I recognized or noticed that perhaps I was different from others
was probably not until my middle school years, in the sense that I think first through sixth in
elementary school, the community in which I grew up—I grew up in Rowland Heights,
California, which is in Los Angeles County. At the time, it was relatively pretty diverse, but I
think the friends that I had were of different backgrounds, different ethnicities, different races.
And as time progressed and if you were to go back to that community now, there has been a huge
influx of immigration, particularly from China and Taiwan because of institutions, like there’s a
large Buddhist temple in the adjoining city in Hacienda Heights, and we’ve seen some of the
demographic shifts and changes. So, growing up in middle school was probably where I started
noticing and gravitating towards individuals who were much like myself, who were also of Asian
background or identity or descent. I was on the seventh grade, eighth grade basketball team. And
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so, I would say that probably was my first introduction to other races, like Black individuals or
Mexicans or Latinos at the time. But I didn’t necessarily have a good understanding of the
differences when it came to race and ethnicity until very much later, probably not until I
graduated from high school and got into college and started taking classes and/or having
discussions about that.
Ford: So, to follow up on that, during your childhood and adolescence, were you taught about
Black history and the Black community?
Lai: You know, the extent of that probably was Martin Luther King, Jr., right?; Black History
month, limited to just the month of February. My earliest recollection—I think I may have done
research on George Washington Carver, right? Learning about, I think it was peanut butter or a
lot of, I think, the stories and notions of Black history that was primarily in our history books,
right? And it was all the positive portrayals, right, or images of things and people, right?
Obviously, since then and more recently with different projects like, I’m blanking. Is it the 1692
Project or things that are in the media now that talk about slavery and other things, right? My
recollection of that when I was in elementary, middle, or even high school was maybe a short
chapter, if that, on slavery and the Civil War, but never necessarily through a Black lens or a
portrayal beyond just the significant notables like Martin Luther King, Jr., maybe some
musicians, Louis Armstrong, things that we would hear about or note, but there was never an
extended conversation about that. I played basketball, as I mentioned, in seventh and eighth
grades. So, I knew Black students or teammates of mine. We didn’t necessarily hang out. We just
played our basketball games and whatnot. But that was really the extent of it. So, we played
basketball on the same team, but then beyond that, our circles didn’t necessarily overlap, one
with another.
Ford: So, after you came to San Marcos, how did that change? Prior to your coming here to San
Marcos.
Lai: Yeah. Coming to San Marcos as a staff member, I’ve had more—I’ve been out here at Cal
State San Marcos for the last ten years. Prior to that, I worked at UC Irvine for about six years.
And then, even before that, I graduated in 2000 from undergraduate, UC Irvine as well. That’s
where I did my undergraduate program in environmental engineering. So, I was on a track or
trajectory to go into engineering, in the engineering field. My first notion, I think in a broader
sense, was in my undergraduate experience at UC Irvine. Well, so from a personal experience as
an Asian American, Chinese American man, I have shared this story with others when I do
workshops and presentations. But my first introduction to a personal impact was—I forget the
year. I want to say 1995 or ‘6, per se. I was the recipient, on the receiving end at the time, of a
hate incident through email. So, myself and others, back in the day—this is when the internet
was still [laughs] kind of coming out—you had to go to a lab to jump on and connect. And there
were localized areas and whatnot. But I received an email essentially saying, “I’m going to kill
all you eff’in Asians. You ruin the curve,” things like that, that really started me on a trajectory
and path to really be more reflective about my own personal identity as a Chinese, Asian
American man. You know, “I just got this. What is this? Not sure,” you know. Come to find out
later on, it was a student who obviously felt the need or desire to broadcast this message, this
hateful message, to whomever was in the lab at the time. And the way he identified folks was if
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they had an Asian sort of sounding last name. And those that were there, myself included, were
the lucky recipients of that. So, that started me on a trajectory, just kind of where I am today. I
mean I think that would be a critical, pivotal point in the work that I do within multicultural
affairs, and doing the work that I do in the Cross-Cultural Center. It was a personal moment
where I started thinking why was I the recipient? What caused this, right? To think about issues
in terms of race. And it’s through that soul searching and connections to the Cross-Cultural
Center at UC Irvine that I got involved. Then I said I wanted to explore that a little bit more. I
was involved in various clubs. I was part of the Hawaii club. I’m not myself native Hawaiian, but
it was something. I was born there, and it was something that I gravitated towards. And it was
through those interactions that I started getting involved and going to programming with the
Cross-Cultural Center at that space and Center, which I eventually got to work at prior to coming
here to Cal State San Marcos, when I worked there for about six years. I got introduced to the
Black Student Union, right? MECHA which is a student organization that often helps to—We
call them umbrella organizations. They are the political, social wing of the experiences at UC
Irvine at the time: Asian Pacific Student Association; again, these larger groupings. And so, I
worked at the Center as a volunteer initially, then as an intern, and then I was involved in a
program called REACH. They’ve changed their name since, but it was called Reaffirming Ethnic
Awareness, Community, Harmony. So, I learned about workshops. I got really deeply involved
in understanding, for example, the different experiences within the various communities, whether
it was the Asian community, the Black community, the LatinX community—LatinX wasn’t a
term at the time, right—so, the Latino community, and the different sort of experiences. I would
say also during that time at UC Irvine was the first time I took an Asian—So, I was an engineer.
So, that was my trajectory and pathway. It’s very fixed. You can’t deviate too much, right?
Ford: Yeah.
Lai: You know, you’ve got your sciences classes. You’ve got your engineering classes. But, on
occasion, I had the ability to take some of electives. And so, one of the electives I chose was an
Asian American Studies class which was helpful for me, as well, as I was just trying to get into
and understanding of some of those issues and areas. So, between my experience at the CrossCultural Center at UC Irvine, some of the classes I was able to take, the interactions that I had,
obviously hanging out at the Cross-Cultural Center at UC Irvine, I got to meet the leaders of the
Black Student Union from the American Indian Student Association. These were folks that I was
able to run in circles or I would see on a regular basis. They had retreats and other opportunities
for student leadership exposure. And so, that’s where I was able to expand and grow my
experience. And at the time I wasn’t sure if I was going into the field of higher education that I
am in now. It was just something that was supplementary to understanding some of those things
at that time in my own personal development, of my own identity, and in relation to other people.
Ford: So, as you mentioned before, you had talked a little bit about how the different movements
were. How has Black social justice and activism such as Civil Rights Movement, Feminism, and
Black Lives Matter Movement affected you?
Lai: Yeah. I would say that’s a more recent, and I would say it’s an ongoing, evolutionary
progression for me, right? Let me start more recently and maybe work backward. I would say
this past summer, last summer, with George Floyd—And, again, he was not the first and nor was
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he the last, as we’ve seen more recently with the continued impacts of anti-Black racism
occurring. I would say, however though, that that coupled with the pandemic and other things,
right, I think galvanized. And we saw our country and nation as a whole get to a turning point,
right? And so, that’s something that I would say is the strong notion of anti-racism, of anti-Black
racism particularly, and how it’s situated within the context of my understanding of racism and
discrimination broadly, was really galvanized there. The Black Lives Matter Movement I know
occurred a couple of years earlier, right, with Ferguson and some of those things. So, there has
been a steady, I think, beat in my own personal understanding in history of the Black experience
and where I fit and situate, right? I often felt as if I was a bystander to some degree, someone
who’s looking outside looking in and trying to understand but, obviously, not recognizing those
experiences personally. And there’s a certain level of privilege in that too, right? So, because I’m
not Black and I don’t have to go through some of those things, I have the luxury of not having to
worry about those things, right? So, yes, it’s horrible. Yes, it’s awful. And I felt a lot of empathy
for situations and crises like this. And why does this continue to occur? But I would say that,
going back to George Floyd, that was a pivotal point in my own personal experience in
recognizing—one, because I mean my first name is Floyd, so it was weird hearing so-and-so was
on the neck of Floyd. And so, there was this kind of weird connection as well, because his last
name just happens to be my first name. And so, there was almost this personal connection now
because I would see Floyd in narratives and things like that about the experiences with police.
And so, it was very personalizing in that way. So, I think that, and then going back to Black
Lives Matter, I would say my background and trajectory and pathway, especially in this field of
social justice work, I was never—compared to probably some of my colleagues—I was never a
super activist, right? I wasn’t out there chanting or demonstrating. There were a few times I was
part of marches or walks, but nothing that felt very heavily involved. Part of the reason why is
because I think, also personally, my purpose was I’m going to get an engineering degree. This is
all nice but that’s not my focus. And then, as I came to my own sort of personal consciousness
and awakening myself, I started to see how education could be an opportunity to better
understand. And I felt like I could have an impact on things as well, right? Personally, and
professionally, in a lot of ways. So, going back to your initial question, I think those experiences
have continued to evolve for me. I think there are better nuances in the sense—or better is not the
right word. I have more nuance in understanding that experience and how I fit into that, right?
This last summer, there is more of a commitment. Now, anytime we make a commitment or a
desire to change, we always have to check ourselves to see if we’re still in that same frame of
mind. But I have a stronger commitment to trying to dismantle anti-Blackness and try to
dismantle racist notions. And even more so now, going back to my identity as an Asian
American, in what ways does my own culture and my own upbringing, does my own lens, as an
Asian American, help to contribute to some of that, right? I was having a conversation with some
colleagues of mine and thinking back, when I was younger, going back to that kind of thing,
there was this rule about who I was able to date. Right? Who would be acceptable to date? So,
obviously, my parents are Chinese. So, if you can find someone, and I identify as heterosexual,
so if you find a nice Chinese girl, right, that’s at the top of the list, if you can find someone that
you want to date. And at the bottom of the list, right, was someone who was more darkcomplected or Black, right? That was not in my wheelhouse or realm. And so, a lot of that
sentiment that seemingly is innocuous—I mean, my parents are immigrants and so this notion,
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right, coming from Taiwan where there’s not a lot of people of color, right? They’re mostly
Chinese or indigenous individuals but there were still notions of colorism, right? The darker the
skin, don’t be out in the sun too much because not only is it bad for you but also you don’t want
to be too dark-complected. So, a lot of those things that I took, I viewed different then, I look at
now in the lens of how that can contribute to notions of anti-Blackness, right, and what that role
looks like. And then, I’m a father of two young girls. And so, what is now my role as someone
who can influence, particularly those in my own family, what those thoughts and ideas look like?
How do I have and hold conversations with my children and social media, everything. Compared
to when I was younger, you had to read the newspaper, watch television. There were only three
news channels, right? Cable was satellite media, as I was getting a little bit older. So, there were
only so many sources of news. Now, there are so many places where you can get information.
And so, how do I structure those conversations or perhaps take opportunities to have
conversations with them about these diverse issues, racially, or around sexual orientation, around
gender, right? And I’ve been surprised. I mean, a lot of them have been reading books that have
exposed them to a lot of concepts that I probably wouldn’t have been reading prior, because the
authors weren’t writing about those topics, right, about gender fluidity or any of those things.
They’re much more comfortable in using that language than I was at their age, at that time. I
don’t know if I answered your question? It’s kind of long-winded. But those are just, I mean, just
some initial thoughts about some of those movements and around social justice in general.
Ford: Mm-hmm. You answered the question perfectly. Thank you. [chuckles]
Lai: Okay.
Ford: So, what role did you play in the creation of the Black Student Center?
Lai: Yeah. Other than perhaps a cheerleading role on the sidelines—So, I’ll give you a little bit
of history, just also for the purposes of this recording. You know, the Cross-Cultural Center is—
not was, but is the first established now what’s called the Student Life Center. So, we were
established in 2003. So, at the time, with no other Centers or spaces, we kind of had to do
everything. And again, this wasn’t me. It was my predecessors, right? And so, once the CrossCultural Center—I think soon thereafter it was the Women’s Center, now currently called the
Gender Equity Center, Pride Center. And then there was a huge gap, and probably within the last
5-7 years, the LatinX Center, and then most recently, the Black Student Center. So, my role has
been as sort of a cheerleader of it. We had a student who worked as student staff. Her name is
Chanel Bradley. She’s an alum of Cal State San Marcos. She revived the Black Student Union,
BSU, during her time here. And she worked with Robert Aiello-Hauser who is the director of the
LGBTQA Pride Center in a lot of those things. At the time, there were just the three: the
Women’s Center, the Cross-Cultural Center, and the LGBTQA Pride Center. So, when I came in
2011, we overlapped. Chanel was I think in her second to last or last year, right? So, she was
involved in developing. And since there wasn’t a Black Student Center at the time, I was sort of
the support mechanism, right, along with some of the other Centers in providing support for the
Black students. So, we played roles in supporting them programmatically, trying to work with
them. If you were to come in person to the Cross-Cultural Center, I helped to develop things like,
at the time when it was called Black History month, now it’s called Black Excellence month, but
Black History month. And in my early couple of years being on campus, I was focused on how
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do we create space to celebrate or to discuss and talk about these issues. [starts to adjust his
chair. Both laugh.] I’m sorry. My chair keeps sinking and I’m not doing anything, and so I keep
having to adjust. So, my role was really more advisory, if that. Trying to play a support role.
Trying to support our students. This is even before the establishment or the creation of a Black
Student Center. I would say, then, after that, I still continued to have relationships supporting the
Black Student Union. At the time, the Cross-Cultural Center was a subset of what was known
then as the Student Life and Leadership or SLL. And SLL, now called the Student Leadership
and Evolvement Center or SLEC, was in charge of student organizations. So, I as the CrossCultural Center, had responsibility over some of the student cultural organizations, of which
BSU was one. And so, that was where my relationship continued to build with them, trying to
support them, do leadership, trying to support the students who were a part of that. Around that
time, as the LatinX Center got some momentum and eventually was established, right, there were
students in the Black Student Union who said, “Hey.” The argument one could say is, for the
LatinX Center, the population at campus was almost 50%—it was pretty high—that identified as
Hispanic or LatinX or Latino. And so, there was a need for resources and support. On the other
side of the spectrum, and this is not to take away from Native American or American Indian
students, Indigenous students, the second lowest were Black students, I think hovering around 23%. And so, students at the time had expressed an interest and desire to say, “We need a space
too because there’s not enough of us.” It was not so much because there’s so many, but it was a
lack of visibility and a lack of resources to recruit. And I came to learn later on, it was an issue
with some of the reputation of the area, right, whether or not it’s a welcoming and inviting space,
whether or not there was a critical mass of faculty or staff so students would feel like, yes, I want
to come to Cal State San Marcos. So, my role was very much tangential, was very much on the
outsides trying to support it, recognizing that students needed additional resources and support in
order to be able to provide them a space to congregate, a space to be able to discuss about issues
that are specific to the Black community. BSU did that, right, to some degree. It just wasn’t
necessarily as organized or had the resources and the staffing and the dedicated time that I think
John, the current director John, is able to put forth in helping to support that community, right?
And so, that’s the extent off my experience in relation to the creation and establishment of the
Center. It was truly student developed and student driven. They organized and decided that they
wanted to create a space. They were going to go and make a demand to the president, President
Haynes at the time, and were strategic about when and how to demand or ask, right, [chuckles]
strategically about the need for this. And I would say President Haynes, at the time, I think it—I
wouldn’t say caught her off guard. I think it was very impactful because now she was on the spot
and she could also challenge them and say, “Okay. What are the needs? Tell me what you need.
Draft a proposal.” So, she put it right back to the students. And so, the students then went to
work and they said, “Okay. This is what needs to happen.” And then, with support from faculty
and staff, the Black Student Center was eventually established here at Cal State San Marcos.
Ford: So, you helped support everyone. [chuckles]
Lai: Yeah. Yeah.
Ford: So, what did the student staff involved in the creation of the Black Student Center feel like
they needed directly? I know you went into a little detail about it, but is there anything?
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Lai: Yeah. I’m very aware and I’ve actually shared with student activists, I say I’m here to
support but I’m also part of the institution. [laughs] So, I think they were savvy enough to know
like okay, I can only share this much with Floyd. So, I don’t know all the details of the thing.
What I recall though was some of the things that I shared with you, that there was a lack of
visibility for Black students and therefore there was a sort of spiral effect because at least the
argument at the time was if I don’t see people like myself or other Black students, why do I want
to come here to Cal State San Marcos? There’s no place for me to feel like I belong. So, a sense
of belonging was one. A sense of programming that was dedicated. I shared with you, prior to
that, I put together a Black History Month event about being Black in America and we kind of
cobbled together some programming that would talk about those issues. But I wasn’t Black,
right? So, I relied heavily on Black faculty or staff or even the students, to come up with ideas
and concepts that could speak to that experience. But again, I was from an outsider view. I’m not
Black and I don’t have that experience so I can’t speak to it. And, probably, this is just my take
on it, there’s not a sense of authenticity or even—credibility is not the right word, but just
authority as a Black individual to say this is what we need. I was kind of like “Hey. How can we
help put this together programmatically so that there’s some visibility.” But I wasn’t—again, not
being Black myself. So, I think that was another piece, seeing some additional programming that
spoke to the community as opposed to from an outsider lens trying to see and fill a void that was
there. I think there was also a desire for just a space. I mean, I think that’s where it always stems
from. And I’m very cautious too, because I think any time you advocate for a Center or a space,
if your only argument is we need a space, okay, well what’s that space supposed to do? Because
there is strength, obviously, in numbers. But you could hang out in the dining hall. You can hang
out outside and carve out your own space. So, what is the need for a Center? And so, I think they
wanted to look at resources, ways in which tied to student success, to graduation rates. So, those
are some things that I think eventually made it into the initial proposal and/or if not part of the
demands into the proposal. And, you know, I think students had a lot of support from faculty and
staff, as far as hearing their concerns and then being able to articulate that in a way to eventually
formulate the initial plans for the movement towards an establishment of the Black Student
Center on campus.
Ford: So, what did you think the university administration communicated was their vision for the
Black Student Center?
Lai: I think they communicated that there was a desire to have it. I don’t know if they necessarily
dictated what it was going to be. In my experience, to some degree, I think that as an
administrator you’re looking at every piece, right? Where is it going to be? I mean, just because
the president of an institution or a university says “Yes, it’s going to happen” doesn’t mean all
the answers are … [next few words unintelligible due to poor reception] Yes, it’s going to
happen. Now figure out how it’s going to work. . . . I think there was a commitment or a desire to
meet the students, what they’re wanting to have. And I’ll be the first to say I think students have
a lot of power, more so than they often think, when it comes to political will and capital
because—And not to say that just because you could do it, you should. But because there’s the
desire there, they articulated a good reason for why there was a need for a Black Student Center
that was compelling enough that I think that the institution said “Okay. We’re going to do that.”
Right? And so, the commitment was yes, we’re dedicated to this. It’s one of our values. Now,
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whether or not and there’s going to be personalities and histories of whether or not you believe
what the president is saying or doesn’t say or the rest of the administration, there was definitely a
commitment though on the heels of a LatinX Center being established, that there was the need
because these two populations, both the Brown and Black populations, had different systemic
issues, right? Whether it was retention as I mentioned earlier, or student success when it came to
graduation rates, there was a desire. And so, both of these Centers actually stemmed or started
from a—and this gets too much into the nitty gritty, but they came up through Student Academic
Support Services. And so, their focus was primarily on student success. Whereas for me, in the
Cross-Cultural Center, Gender Equity Center, and Pride Center, we all came up through different
ways. The Gender Equity and Pride Center or Women’s Center came up through Associated
Students. And so, it was very much student driven, student funded, right? That was funding
stream. The Cross-Cultural Center was established under Student Life, under this engagement in
student activities, that kind of thing. And the Black Student Center, LatinX Center, came under
Student Academic Support Services. Now, they all overlap in a lot of ways, but it was very
targeted, right? When you think of Student Academic Support, you’re thinking testing materials,
time management, skills that were necessary for student success. And so, I think those were
some elements that there was a dedication to, right, by the institution, by the university. So, we
want these spaces to fall under this area because we want to increase the student success of both
Black communities as well as Latino communities. So, I think that was what was communicated
and conveyed by the institution. The rest of the details were left up to the person in charge at the
time, right, to develop and see through what that would look like. Currently—and I would say
this is more recently—my current supervisor, the Associate Vice President of Student Life, Dr.
Gail Cole-Avant—she came on probably around the same time, no, about a year or two after the
Black Student Center. So, prior to that, we all reported to different people. And so, that also
meant that there was different focus and different priorities for each of our spaces. And so, this
reorganization with the Vice President of Student Affairs, Dr. Checa, to combine and create this
new space where all the Centers were consolidated as a result of some external reviews was, I
think, in a good way the university saying, “We need to do better. And this is our way to make
sure that we are all aligned in moving forward,” because it kind of felt like we were going in
three different directions, right, because ASI, Student Government, they have an agenda, a
mission, a focus. My area around student leadership and student life is different. And then Black
Student Center and the LatinX Center around student success and academics. So, they’re kind of
different. They definitely overlap but they’re on different trajectories. By bringing them together,
I think the institution is also saying that there’s a commitment to doing better, to moving towards
success in aligning the resources, helping. We all support one another. We’re all staffs of one, to
a certain degree. We rely heavily on graduate assistants and undergraduate students who work in
our spaces. So, us leveraging and supporting one another I think provided a pathway to be able to
move forward in a way that perhaps the Black Student Center wasn’t able to do prior.
Ford: So, do you know of any pushback, internal or external, against the opening of the Black
Student Center?
Lai: You know, I think with any creation of new space where resources are being allocated, there
are always going to be detractors and individuals who feel like is this the best use of our
resources, right? I would say, from my lens where I was situated, there was not necessarily so
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much pushback per se as much as it was trying to understand what the purposes were, right? We
knew we could have a Black Student Center. I was actually—just as far as my connection to the
Center and I forgot about this—I was on the committee that selected the first director, right, or
was invited to be a part of that. So, we knew at the time that the director was really going to set
the stage, especially being the inaugural director for a brand-new space. This individual would
have to articulate the vision; would be able to link and connect with those that were on campus,
both those that support it and perhaps even those that didn’t; and be able to pool those resources
together; more importantly—and I think this was probably the priority—really build a rapport
and a relationship with students, right, and student organizations because even if you build it, if
they don’t come, then, you know—. So, you really need to help to let students know what is the
purpose, why is it here, why it’s important, and to build those relationships. So, I would say that
that was where our focus was. Outside of that, I don’t think that I was aware of. I wasn’t
involved in any particular pushback. Was there? I’m sure there was, right? Others that may have
said, I think—and it’s the same sort of trope—White students, and I use that broadly, right? But
where is our White Center, right, because if you’ve got a LatinX Center, you’ve got a Black
Student Center, where is the White Center? So, a lot of these things started coming through
perhaps, right? Again, those were often funneled through the Office of Inclusive Excellence at
the time. And so, I wasn’t necessarily a part of those sort of conversations or comments. But I
will say that once a Center is established, then you start to get “Well, what about us? What about
our Center? Where’s the Middle Eastern Center? Or where’s the Muslim Center, right, where we
can pray? What about the Asian American Center, APIDA Center? What about the Jewish
Center for the Jewish students on campus?” And so, I think it’s not so much pushback but it’s
more of the “What about us now? What now?” Now that we’ve started this precedent, what does
that mean? And so, I think there may have been obviously some conversations and discussions,
maybe even some disagreements around that approach as well. But, beyond that, I didn’t
necessarily hear any specific pushback to that because I think students had done a good job in I
think articulating it. They had worked really closely with faculty. And also, the Black Faculty
and Staff Association, they really helped to drive that home. So, I think, collectively, there was a
desire to see that this would be successful.
Ford: Mm-hmm. So, speaking of the opening, were you able to attend the grand opening?
Lai: I try to remember. [laughs] That was a couple of years ago. I think I was in the back. And I
don’t remember what year you are in school. Have you been? It’s on the 4th floor—
Ford: Yeah, I’ve been. [chuckles] Yeah.
Lai: —which is right by the stairwell. There’s not a lot of space and room in general, right?
Ford: Mm-hmm. Yeah.
Lai: So, I think it was up there. They did a ribbon cutting ceremony up there. I recall being kind
of in the back [indicates behind him with both arms] because there’s only so much space you can
have, right, in front, of where it was. And that’s my recollection because I think there was a
photo that I saw on a website way back when, when it was first established, or there may still be
one in the archival footage, of the first director and then also with President Haynes doing some
ribbon cutting and ceremonial things with the Center. But, after that, the first, his name was
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Anthony Jett. I, along with some of the other directors for the Centers, we all collaboratively
work together. And so, I would have opportunities, right, to connect with the first director in
trying to figure out programmatically different ideas, different approaches, and ways to look at
the situation and how we can ensure the success of the Center.
Ford: Mm-hmm. So, how did it feel the first time you visited the Center? You have any [last
word unintelligible]
Lai: Yeah. Well, so I’ve been here long enough that, you know, that space prior—there was
some work that had to be done. That used to be the meditation stress-free zone, I guess. It was
meant to be a prayer space, initially. So, it has undergone some renovation. But if you ever go up
to the bathroom that’s right there as well—because there used to be a display case—and so they
had removed it and created space so the folks could actually access it. There’s a gender-neutral
bathroom or single stall use bathroom up there. But you’ll notice it’s different from others
because there’s actually a—oh, I’m forgetting what the Islamic term is for it—but a wash station.
So, you can sit. And so, the intent was that for those, particularly those, of our Muslim faith that
we had a dedicated space for spirituality, prayer. Sometimes, it was a nap space, right, but for
meditation. So, it was converted from that. And so, it’s right above the Cross-Cultural Center
when you look at the specs. They did a really great job with the small amount of space that was
there, right? I would say also, too—and being all transparent as well—having a space is
important. Where the space is located is also important. So, we ran out of room on the 3 rd floor.
There was no other way to chop up. The LatinX Center got wedged in between the CrossCultural Center and the Gender Equity Center. It used to be called the Social Justice—It was
meant to be a training space, and they made [words cut off. Maybe “it into”?] the LatinX Center,
right? And in the same vein, we can’t have a Black Student Center halfway across the campus. It
has to all be in the same space, but we ran out of room. So, it’s on the 4th floor. And so, the fact
that they converted it, I mean it’s a beautiful space. You have nice views. You can see it. It’s a
small space, right? It can get crowded real quickly, especially if you get a critical mass, like a lot
of our spaces, but just in general. And it’s right up on the top so there’s a lot of visibility as folks
are walking past and go through. What I will say, though—and this is something that I think all
Centers and spaces struggle with—if you see a community of people in the space, there’s always
this question of do I belong here or don’t I, right? And so, I did hear early on, right, some of the
challenges were “Oh, I’m not Black. I can’t go in the space. [chuckles] Should I set foot inside?”
Even though if you want to learn about—Just because it’s called the Black Student Center, it’s
focused on Black issues and other things that affect the Black community, but it’s not limited to
individuals who identify as Black. And so, that has always been a tension, right, when it comes
to who can come into the space, who’s allowed to step through the doors. Do I feel comfortable?
Some of that we, as directors of our spaces, we try to make it as inviting as much as we can. But,
ultimately, it’s up to that student to step through that door [chuckles] and take that step to go
inside that space. So, you know, it was a beautiful space. They had a great computer lab, selfpublish stations. It was very tiny so there was one office and one desk. There was a small
kitchenette and other things that you would normally want to see in a student-centered space for
individuals. So, yeah, it was an exciting time. I would say, like any new spaces on campus, we
want to make sure that they’re successful. And people hung out there. I will say, right, so just
being in the Cross-Cultural Center and as these spaces have evolved and developed, people that
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we normally would have seen previously in some of our spaces then started to go and gravitate,
right? So, if there were Black individuals who at one point prior hung out in the Cross-Cultural
Center, they now felt like—well, I don’t know if they felt like, but I would maybe see them
upstairs now, right? I would have to go upstairs to connect with them versus before they would
be just be right behind me, whether on couches or something like that. I could just say, “Hey,
how’s it going?” and connect with them. So, that’s all part of the shift that I think that happened
with student spaces, and where you feel comfortable, where you feel like you belong. And those
are always dynamic, and they change, depending on the students when they come in and how
they pass on orally [next few words are cut off] . . . students hang out. And then, all of a sudden
you start to get some of these myths about where people should or shouldn’t be with regard to
that.
Ford: So, can you tell me a little bit about the early focus of the Black Student Center’s
programs, and different initiatives that they did during the day?
Lai: Yeah. What I recall—and, again, I wasn’t integral in the design, because Anthony Jett, the
first director, really dictated a lot of that, but in my conversations with him there were a few
themes that I recognized, right? One, I think, was leveraging the experience of the community in
North County, which—I don’t think North County—Not to say that there aren’t Black
communities, but it’s not predominantly an area regionally known for that. And so, part of it was
establishing relationships. So, I want to say the NAACP has a chapter, I think, in North County
or maybe in Vista or nearby. Mira Costa has centers or spaces. And so, Mira Costa does a Martin
Luther King, Jr. Day of Service, right, for example, which at our campus we don’t do. We have
Cesar Chavez, at the time. We do now. And so, there were—I think, Anthony, some of his first
parts were really establishing those relationships because, again, there had not been a Black
Student Center prior. And so, those relationships weren’t necessarily there, or the focus and
taking the time to focus on those relationships weren’t necessarily there. I also think that,
wherever possible, the director would try to help with recruitment. So, when we think about
outreach on our campus, oftentimes these occur seventh, eighth grade, maybe high school. And
so, he would spend a lot of his time either going to high school or conferences or fairs to try and
let them know about the fact that there was a Black Student Center and that, yes, there are Black
students and a Black community, even though it’s small, at Cal State San Marcos. It was
establishing relationships with organizations like the NAACP or other institutions. It was really
getting involved in the community. And that’s something, I think from what I observed, was
something he spent a lot of his time doing, right? Secondary to that, and that’s where we often
connected, was the programmatic nature of what was the focus and what was it going to look
like. And he—and I’m forgetting what his affiliation is—but he was part of one of the Divine
Nine. It may have been Omega Psi, Omega Phi? I haven’t been on campus, so my Greek is—
Omega Psi Phi, I think it is, one of the Black fraternities. He himself was a member, so he built
relationships, right, and brought on the fraternity and helped in those efforts, strengthened those
pieces with regard to community, tried to have programming with students and work
collaboratively with the Black Student Union. Student organizations, they ebb and flow [laugh]
depending on who the leadership is. Sometimes, they’re really strong and sometimes people are
busy and so there’s not a lot of traction. So, whatever the leadership was at the time, I think he
tried to forge relationships with them as well. So yeah, I think those were the efforts. I think also
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knowing, and I shared with you early on, when I came on and there was no other Center and
space, I primarily drove a lot of the History Months or the Heritage Months. And so, with the
establishment of the Black Student Center now, there could be a focus. And that became their
responsibility or purview to some degree, if they wanted to do programming or things like that
and how they might be able to support community, create community, create opportunities for
folks to gather. Those were all efforts that I think Black History Month, Black Excellence Month
now, those are some of the programming efforts and focus that he was in charge of. I want to say
he started in August, in the summer, so he had a really quick pivot time to try and get going
because usually with planning like this, for any programming, a couple months in advance you
want to be there. So, he was scrambling, not only trying to build those relationships, but also
create some sort of programming that would work. So, we often would leverage and say, “Oh
yeah. We’ve got this program. Let’s support one another,” or things like that, in helping to move
that work forward and increasing the visibility of the Center and space.
Ford: Mm-hmm. So, current, and previously, have there been any collaborative efforts between
the Cross-Cultural Center and the Black Student Center?
Lai: There have. I mentioned earlier, more recently, I would say we have looked at different
ways to view those collaborations. So, first and foremost, the Cross-Cultural Center does a
program called the Social Justice Summit which is a weekend retreat to talk about issues of
social justice, to explore identity. How does that connect with the choices and decisions we make
to look at power and privilege? And then, it’s a three-day conference, so by the last day of the
summit/retreat, we are looking at what does that mean? How do we become an ally? So, all the
Centers, including the Black Student Center once they came online, were all invited
collaborators with that sort of social justice programming. It’s not only signature programs but
it’s also a way that all of us intersect across our different programming areas. So, that’s definitely
one area that I would say he was invited to. But again, he had so much on his plate, I don’t know
if we were necessarily able to leverage that at the time when he first came onboard with the
Black Student Center. Since then—and I’ll speak probably more recently and actually this is
going to be tomorrow—we are doing a program tomorrow called Beyond Just Us: Empathy and
Justice Across Communities, and that’s a collaboration with the Cross-Cultural Center and the
Black Student Center. Now, that has also been a shift in our space. And I don’t know. We’re not
talking about the Cross-Cultural Center, but we started to do more programming in the absence
of an Asian Pacific Islander Desi American-dedicated space. And that’s not us. We have a lot of
students who identify, that hang out in our space: Filipino, Chinese, otherwise. But, in the
absence of an actual space, we’re doing programming because there’s still going to be a need for
that. So, that’s a program defining diaspora, a APIDA identities. That’s a program series we do
within our space. And in light of the recent assaults and attacks on Asian American communities,
and sometimes by perpetrators who were perceived as Black, we’ve seen an increase in the
solidarity marches and/or the ways in which both of these communities have come together,
right? And so, tomorrow is an example of where we’re looking at what does that intersectionality
look like between Asian and Black communities? What has that history been, right? In the
description, we talk about this trope. I don’t know when you were born, Ayana, but I was in high
school during the 1992 riots, Rodney King, when the policemen were acquitted and the aftermath
of all that, or actually leading up to all that, right, what happened as a result of his beating. And
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at the time—again, so this goes back to your very first question about my lens and stuff in high
school—that was probably another point, just looking at those relationships because I remember
having arguments with my Korean friends like “Why are you going to L.A.?” I’m not anti-gun.
I’m not a fan of having any firearms in general, right? That’s not for me to deal with. And I
remember having heated conversations with them about why are you going to Korea Town. Just
stay safe! And they’re like “No. This is our livelihood, so we need to protect ourselves.” Well,
anyway, there was this trope. There was this “It’s Black against Asian,” right, because L.A., and
then if you go to Korea Town, those are the businesses that were being looted or specifically
targeted. And so, that trope has reemerged again, right? “Oh, these attacks against Asian
American communities, they’re all perpetrated by Black people.” And so, there’s this thing
where, again, looking at White supremacy in a broader context, things that I’m starting to learn
more about now, that it’s pitting two different groups against one another rather than looking at
the larger issues and systemic issues that are happening that are shared across both communities.
And so, because of that, that’s what we’re going to be exploring a little bit tomorrow, right, is
kind of demystifying that trope, recognizing where each of these communities have some
commonality, where they can stand in solidarity, how we can feel like we can be empathetic but
also be accountable, right, to those things, and the complicated histories, right? I talk about how
Asian Americans can sometimes perpetuate that notion of anti-Blackness. So, what is our role in
that, and then where does that apply when the perceived perpetrators are they themselves Black,
right? It’s not about blaming but looking at the bigger picture. So, that’s just another more
current example, yet to happen tomorrow, that we’re going to be putting on. And I look forward
to possibly great relationships now with John being the current director and because of the
structures that I mentioned earlier in our conversation, where we work more closely together
than we have previously. We’re being able to see more opportunities to collaborate and to do
some programming between the Black Student Center and the Cross-Cultural Center, and that
it’s more targeted, right? Another one that didn’t happen this year but perhaps the next year—
one thing that we do in the Cross-Cultural Center to differentiate ourselves from some of the
other spaces is we have a focus on advocacy and activism. What does that look like? We’re not
going to dictate, this is how you are an activist or not, [laughs] you’re an activist. But we do
believe that I think students need to know about what are some models. What are some
strategies? What are—you know, protests are important, and it definitely has a place in creating
change. It’s not the only way to create change. It’s the most visible way, and I think oftentimes
students and others conflate that if I’m going to be an activist, I have to be out on the streets.
[laughs] And so, we’re trying to provide different venues and avenues for exploring what
activism and advocacy looks like. Also, as a tangent—and this goes back, sort of connected—but
I’ve been a part of my professional associations and I went to conferences, and one of the things
that struck me was that when a lot of these Black Lives Matter protests were occurring, it was a
student who was at Stanford. He was an engineer. He was a Black student. But he talked about “I
go to these protests, and I got arrested. I wasn’t expecting to be arrested, but I got arrested. And
then, the rest of the semester, I had to deal with going to court, working with my lawyer,” all
these things that, in the moment, he hadn’t thought about necessarily, or maybe he thought about
but he didn’t think it all the way through. And so, those were all things that caused me to think
about “Okay, we need to do more to help educate our students so that it’s not like ‘Hey, come
with me. We’re going to go do this.’” It’s more like “Okay. If you are going to go protest and
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you might get arrested, what are some practical things you should know about before you go
there, right?” all those things. Anyway. So, having said that—that was a lot—we, as part of that
program of the Activist Lab, which is another program series we do—we were going to explore
the legacy of John Lewis. So, this year, in particular, the library has—their read is the book They
Came for Us, by George Takei, which is a graphic novel, and the power of graphic novels. And
so, March, the book by John Lewis, is a three-part book, talks and illustrates similarly and
actually was inspiration, I believe, for the George Takei book, They Came for Us. So, we were
going to work with the Black Student Center, going all the way back to your first question for
that collaboration, of trying to do a book discussion about March, right? What was John Lewis’s
legacy? How did he, at his young age, decide to do what he did when it came to protesting and
sitting in diners where he wasn’t supposed to be? So, again, this was just through a lens of trying
to understand strategies, looking at models or individuals who could be models of what activism
looks like and how do they come to those decisions. But we needed to postpone that, but that’s
another example of a program where we worked with the Black Student Center or will be
working with the Black Student Center in identifying programmatic opportunities and
connections. And there will continue to be opportunities because very much all of our work is
very intersectional in nature. We all believe that I’m not just an Asian identified individual. I’m
male. I’m heterosexual or straight, right? All those identities impact one another and sometimes
they coincide with some of these other spaces like the LatinX Center or the Black Student
Center.
Ford: Mm-hmm.
Lai: Yeah.
Ford: I look forward to hearing more about those programs.
Lai: Yeah. [laughs]
Ford: So, do you know why the Black Student Center was moved from Student Success to
Student Life?
Lai: Yes. I think part of it was, again, a restructuring to leverage resources. I think there was—I
won’t get too much into it, but I reported up to the Vice President of Student Affairs, Dr. Lorena
Checa. However, we all reported differently to different supervisors. And so, that in and of itself
causes—so, I may have a different focus or approach than Student Success has an approach,
right? And so, we just had different ways in which we’re doing it— [reception starts to become
very choppy]
Ford: Can you hold off one second? [seems to be trying to figure out how to improve reception]
Lai: —instead of going in three different directions, we feel like we’re all going in the same
direction. Oh, sure.
Ford: So, why was the Black Student Center moved from the Student Success to Student Life?
Lai: Yes. My short answer would be that it was a leveraging of resources. Whereas reporting to
three different associate vice presidents, by going to a singular associate vice president or
supervisor, and then to the vice president of student affairs, we are in lockstep to some degree.
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We still have a lot of autonomy but we’re moving in the same direction, whereas before we may
have been going in three different directions because we each had a supervisor who may have
had a different approach or had a thought about what we should be prioritizing. Consolidating
those efforts, in my estimation, has helped us to really focus in on what is it that collectively, all
five of us, how do we tell our story? Where are there areas for overlap, collaboration, or
opportunities that we previously connected with? And we want to collaborate. The campus, by
nature, we just tend to be collaborative in general, but even more so now. We can leverage the
fact that we all have the same supervisor, the same area. We all have a similar basic mission now
around this notion of student life in moving forward. Now, Student Success is a part of Student
Life. It all, again, overlaps in a lot of ways. But having a singular supervisor, in my estimation,
helps us to move that more successfully and hopefully make bigger strides in progressing and
moving our individual agendas or our approaches more effectively and efficiently.
Ford: Mm-hmm. Okay. So, what are some of the wrinkles that needed to be ironed out during the
opening of the Center?
Lai: I think same as anyone else, how people could fit. Who’s going to fit? [chuckles] When we
could have food, do we have enough food for everyone? How much is that going to cost? Are
people going to come? Are they not going to come? How do we ensure success? What is success
defined as? I think those are all part of the wrinkles. We all have a blueprint for what we hope
will happen, but the wrinkles are really the details in trying to figure out what needs to happen,
how to ensure that those things are happening. Those are some of the early ones, I think, more
than anything. Just like any new Center or space, you’ve got to publicize. And it’s funny. You
could be screaming from the top. You could have a million signs— [laughs]
Ford: Mm-hmm. [nods]
Lai: —on the door that tell you exactly what’s going on and you still will have people go “Oh,
what’s this?” Right? Because people are just not in that frame of mind. And in the same vein,
you could be screaming from the rooftops, “We have a Black Student Center!” and you’ll
inevitably have a student that goes “Oh. I didn’t know that we had it.” [laughs] Getting yourself
visible, letting folks know about it, helping them understand what the initial purpose is, who is it
for? I heard stories, and these were probably from Black students, they’d be sitting there, and
people would be walking and tiptoeing by the door. They’d look inside and they would keep
walking, right? Like “Is this where I’m supposed to— Can I come in?” And these were also
Black students, maybe even too, to some degree, right? So, just those experiences and
hesitancies, I think, are all part of the wrinkles that were a part of that sort of opening to some
degree. Our program as well, in the first year, we were trying to establish what is the . . . What
are the needs of the students? How do I meet those needs and ensure that this is a place that they
would want to come back to? Those are all wrinkles, I think, that I think early on needed to be
worked . . . And why—all the more reason that any inaugural director has a huge burden to try
and lift, right, when you’re the first of any [technical difficulties] because it’s freeing as there’s
no precedent. It doesn’t feel like you have to step up to anything. But at the same time there’s no
real benchmark either for what that’s like [technical difficulties] And so, those are all the
wrinkles and things that people sorted through in the early days of the Black Student Center.

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Ford: Mm-hmm. So, what do you feel like the main purpose of the creation of the Center was? I
knew you went into a little bit of detail on that before, but in your opinion.
Lai: Yeah. I think that there is an acknowledgment and a desire that spaces like these can be
helpful in supporting students in their efforts [technical difficulties] I feel like [technical
difficulties] just as they need to be able to move forward. There are ways in which that can be
manifest. There are different models. I came from a—I told you about the Cross-Cultural Center
at UC Irvine where I did my undergrad and then eventually worked for a couple of years. They
were established in the early ‘70s, but then higher education has gone through budget cuts and
then sometimes it does well. So, there’s a lot of these cycles. And there was a moment in time
where “We don’t have money. So, we’re going to consolidate everything. And then, we’ll have
specialists,” right? And then, there’s other times where it’s like they see it’s a dedicated space,
right? And so, I think we go through cycles like that. And so, I think regardless of the efforts that
I may have tried to do or contribute, either in supporting the student organization, I wasn’t Black,
you know. And that’s not a dig and saying that you have to be in order to. I just didn’t really
have that perspective or experience. And so, I think there was a need to have a Center or a space
dedicated, especially in light of Black Lives Matter and a lot of these things that are issues that
are more complex and complicated that I think require those people to be able to—And even
then [next few words unintelligible due to reception] that’s of value for any particular challenge.
So, I think there’s that. There was the fact that students wanted it, right? And there was a desire
for that. And so, we want to support students in those efforts. But we also want to make sure that
students are doing it thoughtfully and not, as I said, just because they want a space. They need to
be able to justify why. And I think they were able to articulate that there was a need. So, to me,
that’s the reason why I think a Black Student Center needed to exist. There was not enough
programming or attention being paid to the issues that the Black community needed to address at
Cal State San Marcos. And so, the Black Student Center helped to fill that void to some degree
[technical difficulties] individuals who focused their specifically on the needs of the Black
community and how to move those efforts forward.
Ford: Mm-hmm. So, do you think that purpose has been accomplished?
Lai: I think it’s in process. I think that we’re moving in the right direction. I believe so. I think all
those things I mentioned about our students coming, how do we generate those. Because students
come every year, right, and cycle through every four years, in a lot of ways because people that
are coming in don’t always have the context or the history. And so, I think it can feel repetitive
but for the student who has never been there, it’s the first time they’re hearing this information
and what the purpose of the Black Student Center might be. And so, to your question, yes, they
are accomplishing it. I feel like they’re moving in that direction. I think that they’re building
community. I feel like we’re there tackling and connecting with spaces like mine across
[technical difficulties] the Cross-Cultural Center [technical difficulties] to really [technical
difficulties] because there are so many [technical difficulties] you know, or if you are Black from
Africa versus Black in the United States. All of those things I think are part of that direction and
effort of what the Black Student Center is trying to accomplish. And so, I believe, yes, they are
moving in the right direction, and there’s always going to be opportunities to do better. But I feel
confident that they’re making strides. The fact that we get a chance to talk about the oral history
and talking about the history of the Center is a positive step in the right direction, to
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acknowledge its origins and also perspective on what its impact has been on Cal State San
Marcos. And, for me, that means that if you have the ability to go back and reflect, that means
you kind of have a good . . . because early on, it’s hard to know where you want to go when you
don’t know where you’ve been, is something I learned from a mentor. And so, history, context
has been such a part of my own professional development. And so, I was excited and why I was
“Oh, yeah. I want to sign up. I want to be a part of this project,” because these pieces are helpful
for future generations to understand what it was, why it was created, why it should be continued
or why I think they should continue to fight for its existence in the future, regardless of whatever
may happen in the future.
Ford: So, how did the Black Student Center opening impact you personally?
Lai: I was excited for it. I think I could see individuals, as I mentioned, who maybe hung out in
our spaces prior really excited and really happy that they had a space that they felt like they
could call their own, right? Again, not to say they couldn’t come downstairs and hang out in the
Cross-Cultural Center, but a space that they feel like they had a connection to. Very much like
when I shared with you my own personal experience with [technical difficulties] race
formational center because I was going through this sort of with my own identity development. I
saw very much in them what I saw in myself many, many years ago at UC Irvine, that they felt
like they had a place that they felt a direct connection to. It wasn’t necessarily transactional. It
wasn’t like “I’m just here to use the computer.” It was a space where they could go and they
could find community, where they could be themselves. And I didn’t say this but where you
could go and be yourself without having to explain yourself to anyone else, if that makes sense,
right? [technical difficulties] a lot of places where there’s a lot of diverse people and then people
ask you questions and you’re like “Okay. I’ve got to talk about that again,” versus you go to
spaces like a Black Student Center if you’re Black in particular, and people just get you, right?
There’s not a what? Why? What? You know, it’s just they get you. So, I think I saw that energy
being—and I still see it now, right, with the students that decide or choose to be a part of those
spaces. And so, that’s kind of [technical difficulties], that I’ve observed and seen. Anytime
there’s a new space that is focused on the wellbeing and success of student populations,
particularly those that are marginalized, I think I’ve come to appreciate and be optimistic that
those spaces can serve a greater purpose, right, and how they can help students in their own
personal development much like the Cross-Cultural Center did for me when I was at UC Irvine.
Ford: So, with how everything is, what would you expect next to see from the Black Student
Center?
Lai: That’s a great question. That’s a John [Rawlins III], the director, question. I guess what I
would hope to see is opportunities to engage in broader conversations, right, of what Blackness
looks like in the many other spaces or other communities. I would love to see a large number of
students get [technical difficulties] and come into Cal State San Marcos as their first choice, not
necessarily just because there’s a Black Student Center, but because there’s a sense that the Cal
State San Marcos campus is dedicated to Black excellence, is dedicated to the success of
students, and it’s demonstrated because the students have this. It’s one of multiple pieces, right?
But it can play an integral piece in the cocurricular experience that students have. I’m in Student
Affairs and what that means is that I look at the co-curriculum, what happens outside of the
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classroom. There’s a lot that happens inside the classroom, but I often believe that if they have a
great experience outside of the classroom, those narratives, those anecdotes, those stories
supplement what they learn in the classroom, right? There’s this theory. How does this thing—?
You’re like, “Well, I have experienced that. Can I translate that into better experiences?” So, it’s
the cycle and there is some reciprocity. What happens inside the classroom, what happens
outside the classroom, there’s a symbiotic relationship. And so, I look forward to a time when
the Black Student Center can continue to play a critical role in those efforts for our Black
students at Cal State San Marcos. I guess long term, and optimistically, I hope that like “Oh my
gosh. They got an amazing Black Student Center at Cal State San Marcos.” And so, that
definitely is going to be the reason why I want to be able to go there, right? They’ve got some
amazing programs or initiatives that are unique or novel. They look at it a little bit differently.
They’re very creative, right? That you wouldn’t necessarily [technical difficulties] I think those
are things that I look forward to, right? I’m also aware of the fact that our current structure—
John is the only director [chuckles]; there’s a lot of us who help—that it's not his burden to bear
alone, if that makes sense, right? Just like when we talk about issues of diversity or issues of
inclusive excellence, it’s not just a diversity people. It’s not the people of color’s responsibility
alone. Everyone has to play a role. And so, in that same vein, the Black Student Center’s success
will also hinge on my ability to provide and support them and help them to be successful in my
own contributions, whether it’s being a part of this, finding ways to assist them and help them in
their efforts, defending them when necessary, when people go “Why do we need a Black Student
Center?” and helping to foster and build a stronger community together.
Ford: So, are there any other questions that I haven’t asked that I could or which you want to add
or anything else?
Lai: No. It was pretty thorough. I was curious because as I was hearing about the oral history
project, I know we talked about it. I said, “Okay, you want to send me the questions?” And
you’re like “Oh, no. It’s just going to be a conversation.” So, I had no idea what the questions are
going to be. And so, I was like “Why do they care what my childhood was like?” [both laugh]
Because this is for the Black Student Center Oral History Project. But I appreciate those
questions, and . . . and motivations, right, for my connection to the Black Student Center. In my
self defense, I am someone or co-conspirator to some degree, someone who wants to create
positive change in the community. I’m still doing the work every day and trying to figure out
what I could do better each time, what to do differently, right, in a way that hopefully is helpful.
I still learn from John, the director, and help support him. So, yeah. So, thank you so much—
Ford: Thank you so much for letting me interview you. That was a wonderful—
Lai: —for the opportunity. [I don’t have] anything else to add other than yeah, for the
opportunity to share with you and to get to know you better, or at least partially, right? [both
laugh]
Ford: Thank you so much.
Lai: Of course, Ayana. I think that’s it for me, right? Is there any other questions or no?
Ford: No.
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2021-04-19

Lai: We’re good?
Ford: Yeah.
Lai: Okay.

Transcribed by Melissa Martin

19

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              <text>            5.4                        Lai, Floyd. Interview,  April 19, 2021      SC027-03      1:16:56      SC027      California State University San Marcos University Library Special Collections oral history collection                  CSUSM      This oral history was made possible in collaboration with the Black Student Center and with generous funding from the Instructionally Related Activities fund.      csusm      California State University San Marcos. Black Student Center      California State University San Marcos. Cross-Cultural Center      Education, Higher      Racism -- California -- Irvine      Student success      University of California Irvine. Cross-Cultural Center      San Marcos (Calif.)      Irvine (Calif.)      Floyd Lai      Ayana Ford      mp4       LaiFloyd_FordAyana_04-19-21_Access.mp4      1.0:|16(14)|26(9)|40(9)|51(8)|64(5)|76(9)|89(3)|101(10)|112(18)|125(4)|136(11)|153(5)|166(17)|177(4)|191(16)|202(15)|213(12)|224(14)|238(5)|257(3)|267(9)|278(14)|289(13)|301(6)|313(14)|324(17)|341(11)|355(13)|366(4)|380(7)|394(12)|407(4)|419(7)|431(8)|443(11)|456(15)|468(15)|480(4)|502(4)|517(13)|529(8)|543(4)|555(12)|568(7)|582(11)|592(5)|604(3)|616(10)|630(4)|644(15)|657(9)|668(10)|681(13)|695(8)|709(9)|722(14)|735(7)|748(12)|766(4)|784(5)|796(13)|808(12)|823(5)|836(7)|850(12)|863(17)|875(6)|889(8)|900(11)|914(7)|927(6)|940(13)|953(9)|966(7)|978(15)|994(3)|1019(3)                  0            https://archivesoralhistories.csusm.edu/files/original/4ef778dfa6ec0355e8c50df20e5a2bc3.mp4              Other                                        video                  English                              0          Interview Introduction                                        Interview of Floyd Lai by Ayana Ford, April 19, 2021. Interview was conducted over Zoom and has a few moments towards the end with technical issues.                                                                                    0                                                                                                                    35          Childhood                                        Lai recounts his childhood as a Chinese American son of immigrants in Hawaii, Idaho, and California, and his introduction to concepts of race and ethnicity.                                                                                    0                                                                                                                    306          Learning about the Black community                                                                                                                            0                                                                                                                    423          Lai's college and professional experience with issues of race/ethnicity                                                                                                                            0                                                                                                                    775          Personal impact of Black activism and social justice movements                                                                                                                            0                                                                                                                    1188          History of Cross Cultural Center and early campus spaces                                                                                                                             0                                                                                                                    1440          Needs of students, staff, and faculty involved in the Black Student Center's creation                                                                                                                            0                                                                                                                    1782          University Administration's vision for the Black Student Center                                                                                                                            0                                                                                                                    2105          Opposition to the creation of the Black Student Center                                                                                                                            0                                                                                                                    2395          Opening of the Black Student Center                                                                                                                            0                                                                                                                    2690          Early focus of the Black Student Center                                                                                                                            0                                                                                                                    2969          Collaborations between Black Student Center and Cross Cultural Center                                                                                                                            0                                                                                                                    3522          Reorganization: Black Student Center move from Student Success to Student Life                                                                                                                            0                                                                                                                    3704          Issues in the early days of the Black Student Center                                                                                                                            0                                                                                                                    3876          Purpose of the Black Student Center                                                                                                                            0                                                                                                                    4196          Impact of Black Student Center on Lai                                                                                                                            0                                                                                                                    4331          Future expectations of the Black Student Center                                                                                                                            0                                                                                                                    4534          Lai's thoughts on the Black Student Center Oral History Project                                                                                                                            0                                                                                                              oral history      Floyd Lai was the director CSUSM's Cross-Cultural Center 2011 - 2023, where he engaged with students and their social justice and activism. Lai attended the University of California Irvine before coming to Cal State San Marcos. Lai saw the growth of the Black Student Center, and helped it grow by supporting and aiding students.  Lai also discusses his life and childhood.            Ayana Ford: So, today is Monday, April 19th, 2021, at one-oh-two p.m. I am Ayana Ford, a student at San Marcos and today I’m interviewing Floyd Lai for the Black Student Center Oral History Project, a collaboration between CSUSM Black Student Center and the CSUSM University Library Special Collections. Mr. Lai, thank you for being here with me today.  Floyd Lai: Pleasure. Thank you, Ayana.  Ford: I’d like to start by talking about your childhood a little bit. When and where were you born?  Lai: I was born on the island of Oahu in Kahuku in Hawaii, and that was in 1974.  Ford: Can you tell me a little bit about your childhood?  Lai: Sure. My parents are immigrants, originally from Taiwan. I am the oldest of three sons, three boys. We moved around. My parents initially settled in Hawaii, and then we moved to Idaho, and then eventually to southern California by the time I was six. I have lived in California since about 1980, so pretty much consider myself a native in the sense of being in southern California for the majority of my lifetime. And I would say it was a pretty ordinary, I guess, childhood in the sense that, again, being the oldest of three boys, there were obviously some cultural components in the roles and responsibilities of what that entailed, being the eldest. I also had responsibility over my two younger brothers as well, just with regard to how we were growing up, and it was pretty common as far as an immigrant experience, keeping in mind both of my parents worked. And I think, at an early age, I—there’s a term that was called, not necessarily pejorative but it was a latch key kid. So, I had a key around my neck so that when I would walk home from school, I’d be able to get inside the house, and pretty much had responsibility for my brothers from an early age as well.  Ford: I know that. I’m the youngest, so— (both laugh) So, how did that help you come to an understanding of your culture at all? How did your childhood help you come to understand your culture?  Lai: Yeah. You know, I would say it was a part of my upbringing in the sense that it guided and dictated—and it was just par for the course, meaning that outside of any influence or education about some of the histories that we learn about at school, it was just part of my upbringing, right? So, being from a Chinese immigrant family, eating Chinese food, right? (chuckles) Everything was just taken as something that was innate and part of the way in which I was raised. I would say that the first instance that I recognized or noticed that perhaps I was different from others was probably not until my middle school years, in the sense that I think first through sixth in elementary school, the community in which I grew up—I grew up in Rowland Heights, California, which is in Los Angeles County. At the time, it was relatively pretty diverse, but I think the friends that I had were of different backgrounds, different ethnicities, different races. And as time progressed and if you were to go back to that community now, there has been a huge influx of immigration, particularly from China and Taiwan because of institutions, like there’s a large Buddhist temple in the adjoining city in Hacienda Heights, and we’ve seen some of the demographic shifts and changes. So, growing up in middle school was probably where I started noticing and gravitating towards individuals who were much like myself, who were also of Asian background or identity or descent. I was on the seventh grade, eighth grade basketball team. And so, I would say that probably was my first introduction to other races, like Black individuals or Mexicans or Latinos at the time. But I didn’t necessarily have a good understanding of the differences when it came to race and ethnicity until very much later, probably not until I graduated from high school and got into college and started taking classes and/or having discussions about that.  Ford: So, to follow up on that, during your childhood and adolescence, were you taught about Black history and the Black community?  Lai: You know, the extent of that probably was Martin Luther King, Jr., right? ;  Black History month, limited to just the month of February. My earliest recollection—I think I may have done research on George Washington Carver, right? Learning about, I think it was peanut butter or a lot of, I think, the stories and notions of Black history that was primarily in our history books, right? And it was all the positive portrayals, right, or images of things and people, right? Obviously, since then and more recently with different projects like, I’m blanking. Is it the 1692 Project or things that are in the media now that talk about slavery and other things, right? My recollection of that when I was in elementary, middle, or even high school was maybe a short chapter, if that, on slavery and the Civil War, but never necessarily through a Black lens or a portrayal beyond just the significant notables like Martin Luther King, Jr., maybe some musicians, Louis Armstrong, things that we would hear about or note, but there was never an extended conversation about that. I played basketball, as I mentioned, in seventh and eighth grades. So, I knew Black students or teammates of mine. We didn’t necessarily hang out. We just played our basketball games and whatnot. But that was really the extent of it. So, we played basketball on the same team, but then beyond that, our circles didn’t necessarily overlap, one with another.  Ford: So, after you came to San Marcos, how did that change? Prior to your coming here to San Marcos.  Lai: Yeah. Coming to San Marcos as a staff member, I’ve had more—I’ve been out here at Cal State San Marcos for the last ten years. Prior to that, I worked at UC Irvine for about six years. And then, even before that, I graduated in 2000 from undergraduate, UC Irvine as well. That’s where I did my undergraduate program in environmental engineering. So, I was on a track or trajectory to go into engineering, in the engineering field. My first notion, I think in a broader sense, was in my undergraduate experience at UC Irvine. Well, so from a personal experience as an Asian American, Chinese American man, I have shared this story with others when I do workshops and presentations. But my first introduction to a personal impact was—I forget the year. I want to say 1995 or ‘96, per se. I was the recipient, on the receiving end at the time, of a hate incident through email. So, myself and others, back in the day—this is when the internet was still (laughs) kind of coming out—you had to go to a lab to jump on and connect. And there were localized areas and whatnot. But I received an email essentially saying, “I’m going to kill all you eff’in Asians. You ruin the curve,” things like that, that really started me on a trajectory and path to really be more reflective about my own personal identity as a Chinese, Asian American man. You know, “I just got this. What is this? Not sure,” you know. Come to find out later on, it was a student who obviously felt the need or desire to broadcast this message, this hateful message, to whomever was in the lab at the time. And the way he identified folks was if they had an Asian sort of sounding last name. And those that were there, myself included, were the lucky recipients of that. So, that started me on a trajectory, just kind of where I am today. I mean I think that would be a critical, pivotal point in the work that I do within multicultural affairs, and doing the work that I do in the Cross-Cultural Center. It was a personal moment where I started thinking why was I the recipient? What caused this, right? To think about issues in terms of race. And it’s through that soul searching and connections to the Cross-Cultural Center at UC Irvine that I got involved. Then I said I wanted to explore that a little bit more. I was involved in various clubs. I was part of the Hawaii club. I’m not myself native Hawaiian, but it was something. I was born there, and it was something that I gravitated towards. And it was through those interactions that I started getting involved and going to programming with the Cross-Cultural Center at that space and Center, which I eventually got to work at prior to coming here to Cal State San Marcos, when I worked there for about six years. I got introduced to the Black Student Union, right? MEChA which is a student organization that often helps to—We call them umbrella organizations. They are the political, social wing of the experiences at UC Irvine at the time: Asian Pacific Student Association ;  again, these larger groupings. And so, I worked at the Center as a volunteer initially, then as an intern, and then I was involved in a program called REACH. They’ve changed their name since, but it was called Reaffirming Ethnic Awareness, Community, Harmony. So, I learned about workshops. I got really deeply involved in understanding, for example, the different experiences within the various communities, whether it was the Asian community, the Black community, the LatinX community—LatinX wasn’t a term at the time, right—so, the Latino community, and the different sort of experiences. I would say also during that time at UC Irvine was the first time I took an Asian—So, I was an engineer. So, that was my trajectory and pathway. It’s very fixed. You can’t deviate too much, right?  Ford: Yeah.  Lai: You know, you’ve got your sciences classes. You’ve got your engineering classes. But, on occasion, I had the ability to take some of electives. And so, one of the electives I chose was an Asian American Studies class which was helpful for me, as well, as I was just trying to get into and understanding of some of those issues and areas. So, between my experience at the Cross-Cultural Center at UC Irvine, some of the classes I was able to take, the interactions that I had, obviously hanging out at the Cross-Cultural Center at UC Irvine, I got to meet the leaders of the Black Student Union from the American Indian Student Association. These were folks that I was able to run in circles or I would see on a regular basis. They had retreats and other opportunities for student leadership exposure. And so, that’s where I was able to expand and grow my experience. And at the time I wasn’t sure if I was going into the field of higher education that I am in now. It was just something that was supplementary to understanding some of those things at that time in my own personal development, of my own identity, and in relation to other people.  Ford: So, as you mentioned before, you had talked a little bit about how the different movements were. How has Black social justice and activism such as Civil Rights Movement, Feminism, and Black Lives Matter Movement affected you?  Lai: Yeah. I would say that’s a more recent, and I would say it’s an ongoing, evolutionary progression for me, right? Let me start more recently and maybe work backward. I would say this past summer, last summer, with George Floyd—And, again, he was not the first and nor was he the last, as we’ve seen more recently with the continued impacts of anti-Black racism occurring. I would say, however though, that that coupled with the pandemic and other things, right, I think galvanized. And we saw our country and nation as a whole get to a turning point, right? And so, that’s something that I would say is the strong notion of anti-racism, of anti-Black racism particularly, and how it’s situated within the context of my understanding of racism and discrimination broadly, was really galvanized there. The Black Lives Matter Movement I know occurred a couple of years earlier, right, with Ferguson and some of those things. So, there has been a steady, I think, beat in my own personal understanding in history of the Black experience and where I fit and situate, right? I often felt as if I was a bystander to some degree, someone who’s looking outside looking in and trying to understand but, obviously, not recognizing those experiences personally. And there’s a certain level of privilege in that too, right? So, because I’m not Black and I don’t have to go through some of those things, I have the luxury of not having to worry about those things, right? So, yes, it’s horrible. Yes, it’s awful. And I felt a lot of empathy for situations and crises like this. And why does this continue to occur? But I would say that, going back to George Floyd, that was a pivotal point in my own personal experience in recognizing—one, because I mean my first name is Floyd, so it was weird hearing so-and-so was on the neck of Floyd. And so, there was this kind of weird connection as well, because his last name just happens to be my first name. And so, there was almost this personal connection now because I would see Floyd in narratives and things like that about the experiences with police. And so, it was very personalizing in that way. So, I think that, and then going back to Black Lives Matter, I would say my background and trajectory and pathway, especially in this field of social justice work, I was never—compared to probably some of my colleagues—I was never a super activist, right? I wasn’t out there chanting or demonstrating. There were a few times I was part of marches or walks, but nothing that felt very heavily involved. Part of the reason why is because I think, also personally, my purpose was I’m going to get an engineering degree. This is all nice but that’s not my focus. And then, as I came to my own sort of personal consciousness and awakening myself, I started to see how education could be an opportunity to better understand. And I felt like I could have an impact on things as well, right? Personally, and professionally, in a lot of ways. So, going back to your initial question, I think those experiences have continued to evolve for me. I think there are better nuances in the sense—or better is not the right word. I have more nuance in understanding that experience and how I fit into that, right? This last summer, there is more of a commitment. Now, anytime we make a commitment or a desire to change, we always have to check ourselves to see if we’re still in that same frame of mind. But I have a stronger commitment to trying to dismantle anti-Blackness and try to dismantle racist notions. And even more so now, going back to my identity as an Asian American, in what ways does my own culture and my own upbringing, does my own lens, as an Asian American, help to contribute to some of that, right? I was having a conversation with some colleagues of mine and thinking back, when I was younger, going back to that kind of thing, there was this rule about who I was able to date. Right? Who would be acceptable to date? So, obviously, my parents are Chinese. So, if you can find someone, and I identify as heterosexual, so if you find a nice Chinese girl, right, that’s at the top of the list, if you can find someone that you want to date. And at the bottom of the list, right, was someone who was more dark-complected or Black, right? That was not in my wheelhouse or realm. And so, a lot of that sentiment that seemingly is innocuous—I mean, my parents are immigrants and so this notion, right, coming from Taiwan where there’s not a lot of people of color, right? They’re mostly Chinese or indigenous individuals but there were still notions of colorism, right? The darker the skin, don’t be out in the sun too much because not only is it bad for you but also you don’t want to be too dark-complected. So, a lot of those things that I took, I viewed different then, I look at now in the lens of how that can contribute to notions of anti-Blackness, right, and what that role looks like. And then, I’m a father of two young girls. And so, what is now my role as someone who can influence, particularly those in my own family, what those thoughts and ideas look like? How do I have and hold conversations with my children and social media, everything. Compared to when I was younger, you had to read the newspaper, watch television. There were only three news channels, right? Cable was satellite media, as I was getting a little bit older. So, there were only so many sources of news. Now, there are so many places where you can get information. And so, how do I structure those conversations or perhaps take opportunities to have conversations with them about these diverse issues, racially, or around sexual orientation, around gender, right? And I’ve been surprised. I mean, a lot of them have been reading books that have exposed them to a lot of concepts that I probably wouldn’t have been reading prior, because the authors weren’t writing about those topics, right, about gender fluidity or any of those things. They’re much more comfortable in using that language than I was at their age, at that time. I don’t know if I answered your question? It’s kind of long-winded. But those are just, I mean, just some initial thoughts about some of those movements and around social justice in general.  Ford: Mm-hmm. You answered the question perfectly. Thank you. (chuckles)  Lai: Okay.  Ford: So, what role did you play in the creation of the Black Student Center?  Lai: Yeah. Other than perhaps a cheerleading role on the sidelines—So, I’ll give you a little bit of history, just also for the purposes of this recording. You know, the Cross-Cultural Center is—not was, but is the first established now what’s called the Student Life Center. So, we were established in 2003. So, at the time, with no other Centers or spaces, we kind of had to do everything. And again, this wasn’t me. It was my predecessors, right? And so, once the Cross-Cultural Center—I think soon thereafter it was the Women’s Center, now currently called the Gender Equity Center, Pride Center. And then there was a huge gap, and probably within the last 5-7 years, the LatinX Center, and then most recently, the Black Student Center. So, my role has been as sort of a cheerleader of it. We had a student who worked as student staff. Her name is Chanel Bradley. She’s an alum of Cal State San Marcos. She revived the Black Student Union, BSU, during her time here. And she worked with Robert Aiello-Hauser who is the director of the LGBTQA Pride Center in a lot of those things. At the time, there were just the three: the Women’s Center, the Cross-Cultural Center, and the LGBTQA Pride Center. So, when I came in 2011, we overlapped. Chanel was I think in her second to last or last year, right? So, she was involved in developing. And since there wasn’t a Black Student Center at the time, I was sort of the support mechanism, right, along with some of the other Centers in providing support for the Black students. So, we played roles in supporting them programmatically, trying to work with them. If you were to come in person to the Cross-Cultural Center, I helped to develop things like, at the time when it was called Black History month, now it’s called Black Excellence month, but Black History month. And in my early couple of years being on campus, I was focused on how do we create space to celebrate or to discuss and talk about these issues. (starts to adjust his chair. Both laugh.) I’m sorry. My chair keeps sinking and I’m not doing anything, and so I keep having to adjust. So, my role was really more advisory, if that. Trying to play a support role. Trying to support our students. This is even before the establishment or the creation of a Black Student Center. I would say, then, after that, I still continued to have relationships supporting the Black Student Union. At the time, the Cross-Cultural Center was a subset of what was known then as the Student Life and Leadership or SLL. And SLL, now called the Student Leadership and Involvement Center or SLIC, was in charge of student organizations. So, I as the Cross-Cultural Center, had responsibility over some of the student cultural organizations, of which BSU was one. And so, that was where my relationship continued to build with them, trying to support them, do leadership, trying to support the students who were a part of that. Around that time, as the LatinX Center got some momentum and eventually was established, right, there were students in the Black Student Union who said, “Hey.” The argument one could say is, for the LatinX Center, the population at campus was almost 50%—it was pretty high—that identified as Hispanic or LatinX or Latino. And so, there was a need for resources and support. On the other side of the spectrum, and this is not to take away from Native American or American Indian students, Indigenous students, the second lowest were Black students, I think hovering around 2-3%. And so, students at the time had expressed an interest and desire to say, “We need a space too because there’s not enough of us.” It was not so much because there’s so many, but it was a lack of visibility and a lack of resources to recruit. And I came to learn later on, it was an issue with some of the reputation of the area, right, whether or not it’s a welcoming and inviting space, whether or not there was a critical mass of faculty or staff so students would feel like, yes, I want to come to Cal State San Marcos. So, my role was very much tangential, was very much on the outsides trying to support it, recognizing that students needed additional resources and support in order to be able to provide them a space to congregate, a space to be able to discuss about issues that are specific to the Black community. BSU did that, right, to some degree. It just wasn’t necessarily as organized or had the resources and the staffing and the dedicated time that I think John, the current director John, is able to put forth in helping to support that community, right? And so, that’s the extent off my experience in relation to the creation and establishment of the Center. It was truly student developed and student driven. They organized and decided that they wanted to create a space. They were going to go and make a demand to the president, President Haynes at the time, and were strategic about when and how to demand or ask, right, (chuckles) strategically about the need for this. And I would say President Haynes, at the time, I think it—I wouldn’t say caught her off guard. I think it was very impactful because now she was on the spot and she could also challenge them and say, “Okay. What are the needs? Tell me what you need. Draft a proposal.” So, she put it right back to the students. And so, the students then went to work and they said, “Okay. This is what needs to happen.” And then, with support from faculty and staff, the Black Student Center was eventually established here at Cal State San Marcos.  Ford: So, you helped support everyone. (chuckles)  Lai: Yeah. Yeah.  Ford: So, what did the student staff involved in the creation of the Black Student Center feel like they needed directly? I know you went into a little detail about it, but is there anything?  Lai: Yeah. I’m very aware and I’ve actually shared with student activists, I say I’m here to support but I’m also part of the institution. (laughs) So, I think they were savvy enough to know like okay, I can only share this much with Floyd. So, I don’t know all the details of the thing. What I recall though was some of the things that I shared with you, that there was a lack of visibility for Black students and therefore there was a sort of spiral effect because at least the argument at the time was if I don’t see people like myself or other Black students, why do I want to come here to Cal State San Marcos? There’s no place for me to feel like I belong. So, a sense of belonging was one. A sense of programming that was dedicated. I shared with you, prior to that, I put together a Black History Month event about being Black in America and we kind of cobbled together some programming that would talk about those issues. But I wasn’t Black, right? So, I relied heavily on Black faculty or staff or even the students, to come up with ideas and concepts that could speak to that experience. But again, I was from an outsider view. I’m not Black and I don’t have that experience so I can’t speak to it. And, probably, this is just my take on it, there’s not a sense of authenticity or even—credibility is not the right word, but just authority as a Black individual to say this is what we need. I was kind of like “Hey. How can we help put this together programmatically so that there’s some visibility.” But I wasn’t—again, not being Black myself. So, I think that was another piece, seeing some additional programming that spoke to the community as opposed to from an outsider lens trying to see and fill a void that was there. I think there was also a desire for just a space. I mean, I think that’s where it always stems from. And I’m very cautious too, because I think any time you advocate for a Center or a space, if your only argument is we need a space, okay, well what’s that space supposed to do? Because there is strength, obviously, in numbers. But you could hang out in the dining hall. You can hang out outside and carve out your own space. So, what is the need for a Center? And so, I think they wanted to look at resources, ways in which tied to student success, to graduation rates. So, those are some things that I think eventually made it into the initial proposal and/or if not part of the demands into the proposal. And, you know, I think students had a lot of support from faculty and staff, as far as hearing their concerns and then being able to articulate that in a way to eventually formulate the initial plans for the movement towards an establishment of the Black Student Center on campus.  Ford: So, what did you think the university administration communicated was their vision for the Black Student Center?  Lai: I think they communicated that there was a desire to have it. I don’t know if they necessarily dictated what it was going to be. In my experience, to some degree, I think that as an administrator you’re looking at every piece, right? Where is it going to be? I mean, just because the president of an institution or a university says “Yes, it’s going to happen” doesn’t mean all the answers are (next few words unintelligible due to poor reception) Yes, it’s going to happen. Now figure out how it’s going to work (unclear) I think there was a commitment or a desire to meet the students, what they’re wanting to have. And I’ll be the first to say I think students have a lot of power, more so than they often think, when it comes to political will and capital because—And not to say that just because you could do it, you should. But because there’s the desire there, they articulated a good reason for why there was a need for a Black Student Center that was compelling enough that I think that the institution said “Okay. We’re going to do that.” Right? And so, the commitment was yes, we’re dedicated to this. It’s one of our values. Now, whether or not and there’s going to be personalities and histories of whether or not you believe what the president is saying or doesn’t say or the rest of the administration, there was definitely a commitment though on the heels of a LatinX Center being established, that there was the need because these two populations, both the Brown and Black populations, had different systemic issues, right? Whether it was retention as I mentioned earlier, or student success when it came to graduation rates, there was a desire. And so, both of these Centers actually stemmed or started from a—and this gets too much into the nitty gritty, but they came up through Student Academic Support Services. And so, their focus was primarily on student success. Whereas for me, in the Cross-Cultural Center, Gender Equity Center, and Pride Center, we all came up through different ways. The Gender Equity and Pride Center or Women’s Center came up through Associated Students. And so, it was very much student driven, student funded, right? That was funding stream. The Cross-Cultural Center was established under Student Life, under this engagement in Student Activities, that kind of thing. And the Black Student Center, LatinX Center, came under Student Academic Support Services. Now, they all overlap in a lot of ways, but it was very targeted, right? When you think of Student Academic Support, you’re thinking testing materials, time management, skills that were necessary for student success. And so, I think those were some elements that there was a dedication to, right, by the institution, by the university. So, we want these spaces to fall under this area because we want to increase the student success of both Black communities as well as Latino communities. So, I think that was what was communicated and conveyed by the institution. The rest of the details were left up to the person in charge at the time, right, to develop and see through what that would look like. Currently—and I would say this is more recently—my current supervisor, the Associate Vice President of Student Life, Dr. Gail Cole-Avant—she came on probably around the same time, no, about a year or two after the Black Student Center. So, prior to that, we all reported to different people. And so, that also meant that there was different focus and different priorities for each of our spaces. And so, this reorganization with the Vice President of Student Affairs, Dr. Checa, to combine and create this new space where all the Centers were consolidated as a result of some external reviews was, I think, in a good way the university saying, “We need to do better. And this is our way to make sure that we are all aligned in moving forward,” because it kind of felt like we were going in three different directions, right, because ASI, Student Government, they have an agenda, a mission, a focus. My area around student leadership and student life is different. And then Black Student Center and the LatinX Center around student success and academics. So, they’re kind of different. They definitely overlap but they’re on different trajectories. By bringing them together, I think the institution is also saying that there’s a commitment to doing better, to moving towards success in aligning the resources, helping. We all support one another. We’re all staffs of one, to a certain degree. We rely heavily on graduate assistants and undergraduate students who work in our spaces. So, us leveraging and supporting one another I think provided a pathway to be able to move forward in a way that perhaps the Black Student Center wasn’t able to do prior.  Ford: So, do you know of any pushback, internal or external, against the opening of the Black Student Center?  Lai: You know, I think with any creation of new space where resources are being allocated, there are always going to be detractors and individuals who feel like is this the best use of our resources, right? I would say, from my lens where I was situated, there was not necessarily so much pushback per se as much as it was trying to understand what the purposes were, right? We knew we could have a Black Student Center. I was actually—just as far as my connection to the Center and I forgot about this—I was on the committee that selected the first director, right, or was invited to be a part of that. So, we knew at the time that the director was really going to set the stage, especially being the inaugural director for a brand-new space. This individual would have to articulate the vision ;  would be able to link and connect with those that were on campus, both those that support it and perhaps even those that didn’t ;  and be able to pool those resources together ;  more importantly—and I think this was probably the priority—really build a rapport and a relationship with students, right, and student organizations because even if you build it, if they don’t come, then, you know—. So, you really need to help to let students know what is the purpose, why is it here, why it’s important, and to build those relationships. So, I would say that that was where our focus was. Outside of that, I don’t think that I was aware of. I wasn’t involved in any particular pushback. Was there? I’m sure there was, right? Others that may have said, I think—and it’s the same sort of trope—White students, and I use that broadly, right? But where is our White Center, right, because if you’ve got a LatinX Center, you’ve got a Black Student Center, where is the White Center? So, a lot of these things started coming through perhaps, right? Again, those were often funneled through the Office of Inclusive Excellence at the time. And so, I wasn’t necessarily a part of those sort of conversations or comments. But I will say that once a Center is established, then you start to get “Well, what about us? What about our Center? Where’s the Middle Eastern Center? Or where’s the Muslim Center, right, where we can pray? What about the Asian American Center, APIDA Center? What about the Jewish Center for the Jewish students on campus?” And so, I think it’s not so much pushback but it’s more of the “What about us now? What now?” Now that we’ve started this precedent, what does that mean? And so, I think there may have been obviously some conversations and discussions, maybe even some disagreements around that approach as well. But, beyond that, I didn’t necessarily hear any specific pushback to that because I think students had done a good job in I think articulating it. They had worked really closely with faculty. And also, the Black Faculty and Staff Association, they really helped to drive that home. So, I think, collectively, there was a desire to see that this would be successful.  Ford: Mm-hmm. So, speaking of the opening, were you able to attend the grand opening?  Lai: I try to remember. (laughs) That was a couple of years ago. I think I was in the back. And I don’t remember what year you are in school. Have you been? It’s on the 4th floor—  Ford: Yeah, I’ve been. (chuckles) Yeah.  Lai: —which is right by the stairwell. There’s not a lot of space and room in general, right?  Ford: Mm-hmm. Yeah.  Lai: So, I think it was up there. They did a ribbon cutting ceremony up there. I recall being kind of in the back (indicates behind him with both arms) because there’s only so much space you can have, right, in front, of where it was. And that’s my recollection because I think there was a photo that I saw on a website way back when, when it was first established, or there may still be one in the archival footage, of the first director and then also with President Haynes doing some ribbon cutting and ceremonial things with the Center. But, after that, the first, his name was Anthony Jett. I, along with some of the other directors for the Centers, we all collaboratively work together. And so, I would have opportunities, right, to connect with the first director in trying to figure out programmatically different ideas, different approaches, and ways to look at the situation and how we can ensure the success of the Center.  Ford: Mm-hmm. So, how did it feel the first time you visited the Center? You have any (last word unintelligible)  Lai: Yeah. Well, so I’ve been here long enough that, you know, that space prior—there was some work that had to be done. That used to be the meditation stress-free zone, I guess. It was meant to be a prayer space, initially. So, it has undergone some renovation. But if you ever go up to the bathroom that’s right there as well—because there used to be a display case—and so they had removed it and created space so the folks could actually access it. There’s a gender-neutral bathroom or single stall use bathroom up there. But you’ll notice it’s different from others because there’s actually a—oh, I’m forgetting what the Islamic term is for it—but a wash station. So, you can sit. And so, the intent was that for those, particularly those, of our Muslim faith that we had a dedicated space for spirituality, prayer. Sometimes, it was a nap space, right, but for meditation. So, it was converted from that. And so, it’s right above the Cross-Cultural Center when you look at the specs. They did a really great job with the small amount of space that was there, right? I would say also, too—and being all transparent as well—having a space is important. Where the space is located is also important. So, we ran out of room on the 3rd floor. There was no other way to chop up. The LatinX Center got wedged in between the Cross-Cultural Center and the Gender Equity Center. It used to be called the Social Justice—It was meant to be a training space, and they made (words cut off. Maybe “it into”?) the LatinX Center, right? And in the same vein, we can’t have a Black Student Center halfway across the campus. It has to all be in the same space, but we ran out of room. So, it’s on the 4th floor. And so, the fact that they converted it, I mean it’s a beautiful space. You have nice views. You can see it. It’s a small space, right? It can get crowded real quickly, especially if you get a critical mass, like a lot of our spaces, but just in general. And it’s right up on the top so there’s a lot of visibility as folks are walking past and go through. What I will say, though— and this is something that I think all Centers and spaces struggle with—if you see a community of people in the space, there’s always this question of do I belong here or don’t I, right? And so, I did hear early on, right, some of the challenges were “Oh, I’m not Black. I can’t go in the space. (chuckles) Should I set foot inside?” Even though if you want to learn about—Just because it’s called the Black Student Center, it’s focused on Black issues and other things that affect the Black community, but it’s not limited to individuals who identify as Black. And so, that has always been a tension, right, when it comes to who can come into the space, who’s allowed to step through the doors. Do I feel comfortable? Some of that we, as directors of our spaces, we try to make it as inviting as much as we can. But, ultimately, it’s up to that student to step through that door (chuckles) and take that step to go inside that space. So, you know, it was a beautiful space. They had a great computer lab, self-publish stations. It was very tiny so there was one office and one desk. There was a small kitchenette and other things that you would normally want to see in a student-centered space for individuals. So, yeah, it was an exciting time. I would say, like any new spaces on campus, we want to make sure that they’re successful. And people hung out there. I will say, right, so just being in the Cross-Cultural Center and as these spaces have evolved and developed, people that we normally would have seen previously in some of our spaces then started to go and gravitate, right? So, if there were Black individuals who at one point prior hung out in the Cross-Cultural Center, they now felt like—well, I don’t know if they felt like, but I would maybe see them upstairs now, right? I would have to go upstairs to connect with them versus before they would be just be right behind me, whether on couches or something like that. I could just say, “Hey, how’s it going?” and connect with them. So, that’s all part of the shift that I think that happened with student spaces, and where you feel comfortable, where you feel like you belong. And those are always dynamic, and they change, depending on the students when they come in and how they pass on orally (next few words are cut off) . . . students hang out. And then, all of a sudden you start to get some of these myths about where people should or shouldn’t be with regard to that.  Ford: So, can you tell me a little bit about the early focus of the Black Student Center’s programs, and different initiatives that they did during the day?  Lai: Yeah. What I recall—and, again, I wasn’t integral in the design, because Anthony Jett, the first director, really dictated a lot of that, but in my conversations with him there were a few themes that I recognized, right? One, I think, was leveraging the experience of the community in North County, which—I don’t think North County—Not to say that there aren’t Black communities, but it’s not predominantly an area regionally known for that. And so, part of it was establishing relationships. So, I want to say the NAACP has a chapter, I think, in North County or maybe in Vista or nearby. Mira Costa has centers or spaces. And so, Mira Costa does a Martin Luther King, Jr. Day of Service, right, for example, which at our campus we don’t do. We have Cesar Chavez, at the time. We do now. And so, there were—I think, Anthony, some of his first parts were really establishing those relationships because, again, there had not been a Black Student Center prior. And so, those relationships weren’t necessarily there, or the focus and taking the time to focus on those relationships weren’t necessarily there. I also think that, wherever possible, the director would try to help with recruitment. So, when we think about outreach on our campus, oftentimes these occur seventh, eighth grade, maybe high school. And so, he would spend a lot of his time either going to high school or conferences or fairs to try and let them know about the fact that there was a Black Student Center and that, yes, there are Black students and a Black community, even though it’s small, at Cal State San Marcos. It was establishing relationships with organizations like the NAACP or other institutions. It was really getting involved in the community. And that’s something, I think from what I observed, was something he spent a lot of his time doing, right? Secondary to that, and that’s where we often connected, was the programmatic nature of what was the focus and what was it going to look like. And he—and I’m forgetting what his affiliation is—but he was part of one of the Divine Nine. It may have been Omega Psi, Omega Phi? I haven’t been on campus, so my Greek is—Omega Psi Phi, I think it is, one of the Black fraternities. He himself was a member, so he built relationships, right, and brought on the fraternity and helped in those efforts, strengthened those pieces with regard to community, tried to have programming with students and work collaboratively with the Black Student Union. Student organizations, they ebb and flow (laugh) depending on who the leadership is. Sometimes, they’re really strong and sometimes people are busy and so there’s not a lot of traction. So, whatever the leadership was at the time, I think he tried to forge relationships with them as well. So yeah, I think those were the efforts. I think also knowing, and I shared with you early on, when I came on and there was no other Center and space, I primarily drove a lot of the History Months or the Heritage Months. And so, with the establishment of the Black Student Center now, there could be a focus. And that became their responsibility or purview to some degree, if they wanted to do programming or things like that and how they might be able to support community, create community, create opportunities for folks to gather. Those were all efforts that I think Black History Month, Black Excellence Month now, those are some of the programming efforts and focus that he was in charge of. I want to say he started in August, in the summer, so he had a really quick pivot time to try and get going because usually with planning like this, for any programming, a couple months in advance you want to be there. So, he was scrambling, not only trying to build those relationships, but also create some sort of programming that would work. So, we often would leverage and say, “Oh yeah. We’ve got this program. Let’s support one another,” or things like that, in helping to move that work forward and increasing the visibility of the Center and space.  Ford: Mm-hmm. So, current, and previously, have there been any collaborative efforts between the Cross-Cultural Center and the Black Student Center?  Lai: There have. I mentioned earlier, more recently, I would say we have looked at different ways to view those collaborations. So, first and foremost, the Cross-Cultural Center does a program called the Social Justice Summit which is a weekend retreat to talk about issues of social justice, to explore identity. How does that connect with the choices and decisions we make to look at power and privilege? And then, it’s a three-day conference, so by the last day of the summit/retreat, we are looking at what does that mean? How do we become an ally? So, all the Centers, including the Black Student Center once they came online, were all invited collaborators with that sort of social justice programming. It’s not only signature programs but it’s also a way that all of us intersect across our different programming areas. So, that’s definitely one area that I would say he was invited to. But again, he had so much on his plate, I don’t know if we were necessarily able to leverage that at the time when he first came onboard with the Black Student Center. Since then—and I’ll speak probably more recently and actually this is going to be tomorrow—we are doing a program tomorrow called Beyond Just Us: Empathy and Justice Across Communities, and that’s a collaboration with the Cross-Cultural Center and the Black Student Center. Now, that has also been a shift in our space. And I know we’re not talking about the Cross-Cultural Center, but we started to do more programming in the absence of an Asian Pacific Islander Desi American-dedicated space. And that’s not us. We have a lot of students who identify, that hang out in our space: Filipino, Chinese, otherwise. But, in the absence of an actual space, we’re doing programming because there’s still going to be a need for that. So, that’s a program defining diaspora, APIDA identities. That’s a program series we do within our space. And in light of the recent assaults and attacks on Asian American communities, and sometimes by perpetrators who were perceived as Black, we’ve seen an increase in the solidarity marches and/or the ways in which both of these communities have come together, right? And so, Chamorro (Cultural Festival) is an example of where we’re looking at what does that intersectionality look like between Asian and Black communities? What has that history been, right? In the description, we talk about this trope. I don’t know when you were born, Ayana, but I was in high school during the 1992 riots, Rodney King, when the policemen were acquitted and the aftermath of all that, or actually leading up to all that, right, what happened as a result of his beating. And at the time—again, so this goes back to your very first question about my lens and stuff in high school—that was probably another point, just looking at those relationships because I remember having arguments with my Korean friends like “Why are you going to L.A.?” I’m not anti-gun. I’m not a fan of having any firearms in general, right? That’s not for me to deal with. And I remember having heated conversations with them about why are you going to Korea Town. Just stay safe! And they’re like “No. This is our livelihood, so we need to protect ourselves.” Well, anyway, there was this trope. There was this “It’s Black against Asian,” right, because L.A., and then if you go to Korea Town, those are the businesses that were being looted or specifically targeted. And so, that trope has reemerged again, right? “Oh, these attacks against Asian American communities, they’re all perpetrated by Black people.” And so, there’s this thing where, again, looking at White supremacy in a broader context, things that I’m starting to learn more about now, that it’s pitting two different groups against one another rather than looking at the larger issues and systemic issues that are happening that are shared across both communities. And so, because of that, that’s what we’re going to be exploring a little bit tomorrow, right, is kind of demystifying that trope, recognizing where each of these communities have some commonality, where they can stand in solidarity, how we can feel like we can be empathetic but also be accountable, right, to those things, and the complicated histories, right? I talk about how Asian Americans can sometimes perpetuate that notion of anti-Blackness. So, what is our role in that, and then where does that apply when the perceived perpetrators are they themselves Black, right? It’s not about blaming but looking at the bigger picture. So, that’s just another more current example, yet to happen tomorrow, that we’re going to be putting on. And I look forward to possibly great relationships now with John being the current director and because of the structures that I mentioned earlier in our conversation, where we work more closely together than we have previously. We’re being able to see more opportunities to collaborate and to do some programming between the Black Student Center and the Cross-Cultural Center, and that it’s more targeted, right? Another one that didn’t happen this year but perhaps the next year—one thing that we do in the Cross-Cultural Center to differentiate ourselves from some of the other spaces is we have a focus on advocacy and activism. What does that look like? We’re not going to dictate, this is how you are an activist or not, (laughs) you’re an activist. But we do believe that I think students need to know about what are some models. What are some strategies? What are—you know, protests are important, and it definitely has a place in creating change. It’s not the only way to create change. It’s the most visible way, and I think oftentimes students and others conflate that if I’m going to be an activist, I have to be out on the streets. (laughs) And so, we’re trying to provide different venues and avenues for exploring what activism and advocacy looks like. Also, as a tangent—and this goes back, sort of connected—but I’ve been a part of my professional associations and I went to conferences, and one of the things that struck me was that when a lot of these Black Lives Matter protests were occurring, it was a student who was at Stanford. He was an engineer. He was a Black student. But he talked about “I go to these protests, and I got arrested. I wasn’t expecting to be arrested, but I got arrested. And then, the rest of the semester, I had to deal with going to court, working with my lawyer,” all these things that, in the moment, he hadn’t thought about necessarily, or maybe he thought about but he didn’t think it all the way through. And so, those were all things that caused me to think about “Okay, we need to do more to help educate our students so that it’s not like ‘Hey, come with me. We’re going to go do this.’” It’s more like “Okay. If you are going to go protest and you might get arrested, what are some practical things you should know about before you go there, right?” all those things. Anyway. So, having said that—that was a lot—we, as part of that program of the Activist Lab, which is another program series we do—we were going to explore the legacy of John Lewis. So, this year, in particular, the library has—their read is the book They Came for Us, by George Takei, which is a graphic novel, and the power of graphic novels. And so, March, the book by John Lewis, is a three-part book, talks and illustrates similarly and actually was inspiration, I believe, for the George Takei book, They Came for Us. So, we were going to work with the Black Student Center, going all the way back to your first question for that collaboration, of trying to do a book discussion about March, right? What was John Lewis’s legacy? How did he, at his young age, decide to do what he did when it came to protesting and sitting in diners where he wasn’t supposed to be? So, again, this was just through a lens of trying to understand strategies, looking at models or individuals who could be models of what activism looks like and how do they come to those decisions. But we needed to postpone that, but that’s another example of a program where we worked with the Black Student Center or will be working with the Black Student Center in identifying programmatic opportunities and connections. And there will continue to be opportunities because very much all of our work is very intersectional in nature. We all believe that I’m not just an Asian identified individual. I’m male. I’m heterosexual or straight, right? All those identities impact one another and sometimes they coincide with some of these other spaces like the LatinX Center or the Black Student Center.  Ford: Mm-hmm.  Lai: Yeah.  Ford: I look forward to hearing more about those programs.  Lai: Yeah. (laughs)  Ford: So, do you know why the Black Student Center was moved from Student Success to Student Life?  Lai: Yes. I think part of it was, again, a restructuring to leverage resources. I think there was—I won’t get too much into it, but I reported up to the Vice President of Student Affairs, Dr. Lorena Checa. However, we all reported differently to different supervisors. And so, that in and of itself causes—so, I may have a different focus or approach than Student Success has an approach, right? And so, we just had different ways in which we’re doing it— (reception starts to become very choppy)  Ford: Can you hold off one second? (seems to be trying to figure out how to improve reception)  Lai: —instead of going in three different directions, we feel like we’re all going in the same direction. Oh, sure.  Ford: So, why was the Black Student Center moved from the Student Success to Student Life?  Lai: Yes. My short answer would be that it was a leveraging of resources. Whereas reporting to three different associate vice presidents, by going to a singular associate vice president or supervisor, and then to the vice president of student affairs, we are in lockstep to some degree. We still have a lot of autonomy but we’re moving in the same direction, whereas before we may have been going in three different directions because we each had a supervisor who may have had a different approach or had a thought about what we should be prioritizing. Consolidating those efforts, in my estimation, has helped us to really focus in on what is it that collectively, all five of us, how do we tell our story? Where are there areas for overlap, collaboration, or opportunities that we previously connected with? And we want to collaborate. The campus, by nature, we just tend to be collaborative in general, but even more so now. We can leverage the fact that we all have the same supervisor, the same area. We all have a similar basic mission now around this notion of student life in moving forward. Now, Student Success is a part of Student Life. It all, again, overlaps in a lot of ways. But having a singular supervisor, in my estimation, helps us to move that more successfully and hopefully make bigger strides in progressing and moving our individual agendas or our approaches more effectively and efficiently.  Ford: Mm-hmm. Okay. So, what are some of the wrinkles that needed to be ironed out during the opening of the Center?  Lai: I think same as anyone else, how people could fit. Who’s going to fit? (chuckles) When we could have food, do we have enough food for everyone? How much is that going to cost? Are people going to come? Are they not going to come? How do we ensure success? What is success defined as? I think those are all part of the wrinkles. We all have a blueprint for what we hope will happen, but the wrinkles are really the details in trying to figure out what needs to happen, how to ensure that those things are happening. Those are some of the early ones, I think, more than anything. Just like any new Center or space, you’ve got to publicize. And it’s funny. You could be screaming from the top. You could have a million signs— (laughs)  Ford: Mm-hmm. (nods)  Lai: —on the door that tell you exactly what’s going on and you still will have people go “Oh, what’s this?” Right? Because people are just not in that frame of mind. And in the same vein, you could be screaming from the rooftops, “We have a Black Student Center!” and you’ll inevitably have a student that goes “Oh. I didn’t know that we had it.” (laughs) Getting yourself visible, letting folks know about it, helping them understand what the initial purpose is, who is it for? I heard stories, and these were probably from Black students, they’d be sitting there, and people would be walking and tiptoeing by the door. They’d look inside and they would keep walking, right? Like “Is this where I’m supposed to— Can I come in?” And these were also Black students, maybe even too, to some degree, right? So, just those experiences and hesitancies, I think, are all part of the wrinkles that were a part of that sort of opening to some degree. Our program as well, in the first year, we were trying to establish what is the . . . What are the needs of the students? How do I meet those needs and ensure that this is a place that they would want to come back to? Those are all wrinkles, I think, that I think early on needed to be worked . . . And why—all the more reason that any inaugural director has a huge burden to try and lift, right, when you’re the first of any (technical difficulties) because it’s freeing as there’s no precedent. It doesn’t feel like you have to step up to anything. But at the same time there’s no real benchmark either for what that’s like (technical difficulties) And so, those are all the wrinkles and things that people sorted through in the early days of the Black Student Center.  Ford: Mm-hmm. So, what do you feel like the main purpose of the creation of the Center was? I knew you went into a little bit of detail on that before, but in your opinion.  Lai: Yeah. I think that there is an acknowledgment and a desire that spaces like these can be helpful in supporting students in their efforts (technical difficulties) I feel like (technical difficulties) just as they need to be able to move forward. There are ways in which that can be manifest. There are different models. I came from a—I told you about the Cross-Cultural Center at UC Irvine where I did my undergrad and then eventually worked for a couple of years. They were established in the early ‘70s, but then higher education has gone through budget cuts and then sometimes it does well. So, there’s a lot of these cycles. And there was a moment in time where “We don’t have money. So, we’re going to consolidate everything. And then, we’ll have specialists,” right? And then, there’s other times where it’s like they see it’s a dedicated space, right? And so, I think we go through cycles like that. And so, I think regardless of the efforts that I may have tried to do or contribute, either in supporting the student organization, I wasn’t Black, you know. And that’s not a dig and saying that you have to be in order to. I just didn’t really have that perspective or experience. And so, I think there was a need to have a Center or a space dedicated, especially in light of Black Lives Matter and a lot of these things that are issues that are more complex and complicated that I think require those people to be able to—And even then (next few words unintelligible due to reception) that’s of value for any particular challenge. So, I think there’s that. There was the fact that students wanted it, right? And there was a desire for that. And so, we want to support students in those efforts. But we also want to make sure that students are doing it thoughtfully and not, as I said, just because they want a space. They need to be able to justify why. And I think they were able to articulate that there was a need. So, to me, that’s the reason why I think a Black Student Center needed to exist. There was not enough programming or attention being paid to the issues that the Black community needed to address at Cal State San Marcos. And so, the Black Student Center helped to fill that void to some degree (technical difficulties) individuals who focused their specifically on the needs of the Black community and how to move those efforts forward.  Ford: Mm-hmm. So, do you think that purpose has been accomplished?  Lai: I think it’s in process. I think that we’re moving in the right direction. I believe so. I think all those things I mentioned about our students coming, how do we generate those. Because students come every year, right, and cycle through every four years, in a lot of ways because people that are coming in don’t always have the context or the history. And so, I think it can feel repetitive but for the student who has never been there, it’s the first time they’re hearing this information and what the purpose of the Black Student Center might be. And so, to your question, yes, they are accomplishing it. I feel like they’re moving in that direction. I think that they’re building community. I feel like we’re there tackling and connecting with spaces like mine across (technical difficulties) the Cross-Cultural Center (technical difficulties) to really (technical difficulties) because there are so many (technical difficulties) you know, or if you are Black from Africa versus Black in the United States. All of those things I think are part of that direction and effort of what the Black Student Center is trying to accomplish. And so, I believe, yes, they are moving in the right direction, and there’s always going to be opportunities to do better. But I feel confident that they’re making strides. The fact that we get a chance to talk about the oral history and talking about the history of the Center is a positive step in the right direction, to acknowledge its origins and also perspective on what its impact has been on Cal State San Marcos. And, for me, that means that if you have the ability to go back and reflect, that means you kind of have a good . . . because early on, it’s hard to know where you want to go when you don’t know where you’ve been, is something I learned from a mentor. And so, history, context has been such a part of my own professional development. And so, I was excited and why I was “Oh, yeah. I want to sign up. I want to be a part of this project,” because these pieces are helpful for future generations to understand what it was, why it was created, why it should be continued or why I think they should continue to fight for its existence in the future, regardless of whatever may happen in the future.  Ford: So, how did the Black Student Center opening impact you personally?  Lai: I was excited for it. I think I could see individuals, as I mentioned, who maybe hung out in our spaces prior really excited and really happy that they had a space that they felt like they could call their own, right? Again, not to say they couldn’t come downstairs and hang out in the Cross-Cultural Center, but a space that they feel like they had a connection to. Very much like when I shared with you my own personal experience with (technical difficulties) race formational center because I was going through this sort of with my own identity development. I saw very much in them what I saw in myself many, many years ago at UC Irvine, that they felt like they had a place that they felt a direct connection to. It wasn’t necessarily transactional. It wasn’t like “I’m just here to use the computer.” It was a space where they could go and they could find community, where they could be themselves. And I didn’t say this but where you could go and be yourself without having to explain yourself to anyone else, if that makes sense, right? (technical difficulties) a lot of places where there’s a lot of diverse people and then people ask you questions and you’re like “Okay. I’ve got to talk about that again,” versus you go to spaces like a Black Student Center if you’re Black in particular, and people just get you, right? There’s not a what? Why? What? You know, it’s just they get you. So, I think I saw that energy being—and I still see it now, right, with the students that decide or choose to be a part of those spaces. And so, that’s kind of (technical difficulties), that I’ve observed and seen. Anytime there’s a new space that is focused on the wellbeing and success of student populations, particularly those that are marginalized, I think I’ve come to appreciate and be optimistic that those spaces can serve a greater purpose, right, and how they can help students in their own personal development much like the Cross-Cultural Center did for me when I was at UC  Irvine.  Ford: So, with how everything is, what would you expect next to see from the Black Student Center?  Lai: That’s a great question. That’s a John (Rawlins III), the director, question. I guess what I would hope to see is opportunities to engage in broader conversations, right, of what Blackness looks like in the many other spaces or other communities. I would love to see a large number of students get (technical difficulties) and come into Cal State San Marcos as their first choice, not necessarily just because there’s a Black Student Center, but because there’s a sense that the Cal State San Marcos campus is dedicated to Black excellence, is dedicated to the success of students, and it’s demonstrated because the students have this. It’s one of multiple pieces, right? But it can play an integral piece in the cocurricular experience that students have. I’m in Student Affairs and what that means is that I look at the co-curriculum, what happens outside of the classroom. There’s a lot that happens inside the classroom, but I often believe that if they have a great experience outside of the classroom, those narratives, those anecdotes, those stories supplement what they learn in the classroom, right? There’s this theory. How does this thing—? You’re like, “Well, I have experienced that. Can I translate that into better experiences?” So, it’s the cycle and there is some reciprocity. What happens inside the classroom, what happens outside the classroom, there’s a symbiotic relationship. And so, I look forward to a time when the Black Student Center can continue to play a critical role in those efforts for our Black students at Cal State San Marcos. I guess long term, and optimistically, I hope that like “Oh my gosh. They got an amazing Black Student Center at Cal State San Marcos.” And so, that definitely is going to be the reason why I want to be able to go there, right? They’ve got some amazing programs or initiatives that are unique or novel. They look at it a little bit differently. They’re very creative, right? That you wouldn’t necessarily (technical difficulties) I think those are things that I look forward to, right? I’m also aware of the fact that our current structure—John is the only director (chuckles) ;  there’s a lot of us who help—that it's not his burden to bear alone, if that makes sense, right? Just like when we talk about issues of diversity or issues of inclusive excellence, it’s not just a diversity people. It’s not the people of color’s responsibility alone. Everyone has to play a role. And so, in that same vein, the Black Student Center’s success will also hinge on my ability to provide and support them and help them to be successful in my own contributions, whether it’s being a part of this, finding ways to assist them and help them in their efforts, defending them when necessary, when people go “Why do we need a Black Student Center?” and helping to foster and build a stronger community together.  Ford: So, are there any other questions that I haven’t asked that I could or which you want to add or anything else?  Lai: No. It was pretty thorough. I was curious because as I was hearing about the oral history project, I know we talked about it. I said, “Okay, you want to send me the questions?” And you’re like “Oh, no. It’s just going to be a conversation.” So, I had no idea what the questions are going to be. And so, I was like “Why do they care what my childhood was like?” (both laugh) Because this is for the Black Student Center Oral History Project. But I appreciate those questions, and--and motivations, right, for my connection to the Black Student Center. In my self defense, I am someone or co-conspirator to some degree, someone who wants to create positive change in the community. I’m still doing the work every day and trying to figure out what I could do better each time, what to do differently, right, in a way that hopefully is helpful. I still learn from John, the director, and help support him. So, yeah. So, thank you so much—  Ford: Thank you so much for letting me interview you. That was a wonderful—  Lai: —for the opportunity. (I don’t have) anything else to add other than yeah, for the opportunity to share with you and to get to know you better, or at least partially, right? (both laugh)  Ford: Thank you so much.  Lai: Of course, Ayana. I think that’s it for me, right? Is there any other questions or no?  Ford: No.  Lai: We’re good?  Ford: Yeah.  Lai: Okay.             https://rightsstatements.org/page/InC/1.0/?language=en       video      Property rights reside with the university. Copyrights are retained by the creators of the records and their heirs. This resource is licensed for noncommercial educational use using CC NC-BY 4.0. Please contact Special Collections at archives</text>
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                    <text>FLOYD LAI

TRANSCRIPT, INTERVIEW
2023-04-10

Meyer: My name is Madeleine Meyer and I'm here today in the Kellogg Library interviewing Floyd Lai,
director of the Cross-Cultural Center here at California State University San Marcos, (for) the CrossCultural Center Oral History Project. The date is Monday, April 10th, 2023, and the time is 4:38(pm). Hi
Floyd, could you introduce yourself and talk a little bit about your early life? Where did you grow up,
what your parents did for work?
Lai: Hi, Madeleine. Yeah, so my name once again is Floyd Lai. I use he/him pronouns. And I grew up, I
was born originally in, on the island of Oahu, in Kahuku, which is on the North Shore. My parents are
both immigrants from Taiwan. So, they immigrated in about the early seventies, to Lāʻie. Went to school
there, got married, went to school there, and that's where I was born. Eventually moved around and
arrived in southern California when I turned six. And I've grown up mostly in an area called Roland
Heights up in the Los Angeles, greater Los Angeles area, county area. Um, since then, my parents, being
immigrants did a couple of different jobs. When we first started and they first came over, they were
helping out with a restaurant here in California. And so that's what partly brought us here to California.
And then over time, my father eventually went into, as an entrepreneur went into his own business. And
so we have, since I wanna say about the mid-nineties, he um, we have a manufacturing business in
zippers. And so, my--it's a family business, although I'm not a part of it, and so (laughs) I'm indirectly
involved, but so they manufacture and create zippers for the garment industry in general.
Meyer: Oh, that's really interesting. So what was your educational journey like? I understand that you
got your degree in bioengineering from UC (University of California) Irvine, is that correct?
Lai: Almost, almost. It was in environmental engineering.
Meyer: Oh, okay.
Lai: So, yeah, I don't think biomedical or bio was, was quite ready yet. But at Irvine where I went to
school, my original, I graduated the degree in environmental engineering. In my junior year I had a(n)
internship, which allowed me to go and actually experience what it was like, kind of taking samples of
water and you know, doing things. I went and visited government agencies to kind of see a history of
what the land looked like prior to the current state, just to see if there were any underwater tanks or
anything that would hold anything hazardous. So did that one summer and realized I didn't like it. I
didn't see myself doing that for very much longer. And one thing that was different though is that I was
heavily involved on campus, and so I was involved in a couple of different student organizations. I
interned as a Special Projects Intern at the Cross-Cultural Center. So that was my first introduction to
multicultural or cross-cultural centers. And so because of that, it really allowed me to kind of see that I
enjoyed working with students and kind of being able to develop programs and being a part of
something like that. And it took a mentor of mine, someone I consider a mentor, to tap me on the
shoulder and say, “Hey, you'd be really good at this. This is something you might want to consider as a
career.” By then I was so far along in my degree that I decided not to change, but rather just complete
the degree. And after I graduated college, (I) went into the field of student affairs, which is kind of the
work that I do now. And so that's kind of how I got into the pathway of where I am today. My, I decided
to work to see if this was kind of the field I wanted to get into. And fortunately, the mentor who I
consider someone who kind of guided me on this pathway, left the institution (and) came back, or left
southern California, came back and was in a new position and was looking for someone. And so I, that's
where I got a job with her, at Alliant International University. It was kind of a jack of all trades; I learned
a lot of different skills. It was a very small institution. And so I learned, I was the Student Affairs

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Coordinator, but I did a lot of different things while I was there. And so, that was only gonna be one
year. That turned into three, and then I finally decided that I needed to go to grad school, so I ended up
getting my graduate or master's degree in post-secondary administration and student affairs at
University of Southern California. And so, in that process, about a year into my program, there was an
opportunity to go back to my alma mater at UCI (University of California, Irvine) and get a chance to
work there as a program coordinator. So I was in my graduate program. There was this opportunity, I
wasn't sure how this was gonna work, but I decided to go for it. (I) was hired, and so I essentially was
doing a large commute between Irvine, downtown LA, and West LA where I lived. And just kind of
making that work for the couple years that I was there. That eventually ended up being my full-time
position at the Cross-Cultural Center at UC Irvine. I worked there for about six years, and then as I was
looking to see what the next step would be in my progression of my career, an opportunity occurred
down here at Cal(ifornia) State San Marcos, in twenty-- about 2011. And so, I was hired in June of 2011
to work here at Cal State San Marcos. I've been here ever since.
Meyer: Mm-hmm. And you're the longest running program director, right?
Lai: I am, yeah. So, we've had, I'm the fifth person that's been in the position as the, at the time,
Associate Director of the Cross-Cultural Center. But, I've been the longest serving.
Meyer: Okay.
Lai: And so I'm going on about, (my) 13th year now that it's 2023, so.
Meyer: Okay. Were there any particular instances in your life in which you decided that student activism
and social justice was really what you felt passionate about? Was there like any one incident or student
you helped or?
Lai: Yeah. I don't know if there was one single instance necessarily. I--again, my degree was in
environmental engineering, and so someone who has that sort of degree, their course load or their
classes are pretty set. I was double majoring at the time or attempting to double major with a degree in
Japanese language and literature. Which didn't happen. But--so there was very little time for me to take,
you know, extensive sociology courses, ethnic studies courses. I took one Asian American Studies class.
But I think those opportunities, along with the work that I did at the Cross-Cultural Center, really opened
my eyes to what might be possible. I wouldn't say that I was passionate about the work in that regard,
but I think as a student, I really enjoyed the topics and issues that were being brought up. A lot of it was
around self-exploration, better understanding my own identities and how it interacted with some of the
experiences that I had. I will say that I think something that was seminal was I um, in about nineteen,
mid-nineties, about ninety-five or so, the internet was still kind of in its early infancy. This is when we
had to go to chat rooms or go to, go to certain rooms to be able to chat online and talk to one another.
And I was still, you know, I was new to the technology, but I had um, was in one of the labs and I
received a message indicating, that you know from someone randomly somewhere that, you know,
pretty much told me as an Asian American that I was ruining his career, his academic career. And that he
wanted to basically kill every effing one of us. You know, I didn't know what, how to react to it at the
time. I went to the person in the lab, let them know, realized I wasn't the only person that received that
message. Turns out I and a bunch of other folks that happened to be in the lab and also happened to
have Asian sounding last names, were the first instance of a hate crime over email at the time at UCI
(University of California at Irvine). And so that experience was sort of a culminating experience for me

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when it came to how one's identity can impact their lived experiences. Right? Up until--not that I was
unaware of that before, but I think as an Asian American, the experiences I had weren't necessarily
equivalent to maybe, let's say a Black American or, someone who might identify as Latinx. There wasn't
even that term back then, right? And so those are the things that I think really opened my eyes.
And so I got more involved, invested in the work that the Cross-Cultural Center did at UCI, and because
of that, that allowed me to explore those areas that I probably wouldn't have if I had continued to go
into the field of engineering. I take all of the learning I got, the way I think as an engineer and try to
apply it in the work I do today. And so definitely it still serves me in a lot of ways. Um, but it was, I would
say that experience coupled with the support that I got from the Cross-Cultural Center and the
mentorship that I got, and the opportunities I had to work there that allowed me to find this field of
student affairs, and specifically multicultural affairs, is the work that I do. And so, that's been kind of the
trajectory and the pathway that I've kind of fallen into. And, you know, like with any position, I don't
know how long I'll be somewhere, but there's definitely something unique and special that I've
experienced here at Cal State San Marcos that is reminiscent of my time as an undergrad at UCI that I
think they're very similar in that at that time, Irvine was not as big as it is now. And it felt very--it was, it
felt like it was just, it was just coming into its own. And I feel like Irv-- Cal State San Marcos is in a similar
way kind of coming into its own as well. And so I think I enjoy those experiences and why working here
has been a great opportunity for me to continue to grow and develop as not only my professional
career, but also participating in the student life that occurs here on campus.
Meyer: Right. Right. Okay. So oh, you can go ahead and take a drink. Yeah. Did any, could you describe
what the Cross-Cultural Center was like when you first came aboard here?
Lai: Yeah so, my understanding and I'm a person who, when I learned real early an adage that I, again,
one of my mentors said, you know it, you don't, you're not really sure where you're going until you
really understood where you've come from. And so I've taken that to heart in a lot of ways. And so, I
worked at UCI for about six years and really understood the history. Coming here I had a very similar, I
didn't know fully--it's different. It's a different campus. It's a different population of students that I work
with. And so, it took some time to kind of understand sort of the history of what the (CSUSM CrossCultural) center is. So, it really appealed to me. We at the time were called Multicultural Programs.
There was a Cross-Cultural Center. It was up in what is currently now where the University Advancement
Office is located in the Commons Area, kind of up there. And I had two offices, that was kind of the
center. And then I was a part of the Student Life and Leadership (SLL), which is now has also evolved in,
it has a different name now on campus: Student Leadership and Involvement Center now. But back then
it was SLL. And I was hired on as the Associate Director of Multicultural Programs. And so what that
meant is that I was a part of Student Life, or at that time, Student Life and Leadership. And I oversaw the
Cross-Cultural Center, but it was also integrated into much of the other programs, which included
orientation at the time, student, student organizations, fraternity and sorority life. It was all
encompassed in that department. So, I had colleagues that had a specific area. And then my area was in
Multicultural Programs, or the Cross-Cultural Center. We were a small office (laughs). My desk was
literally in the middle of everything. No walls, you know, I was just there and everything kind of
happened. There was comfortable couches and things but it was, you know, it was busy. It could be loud
at times. And so, I had to either kind of zone it out so I could focus on the work, or really develop
relationships with the folks and the students that were there. It was, it felt you know, we were still kind

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of growing in a lot of ways. And so, I used the first couple years to really understand, or at least try to
understand where the Cross-Cultural Center at Cal State San Marcos, what its history had been, what its
legacy was at the time, and what it could be, and really understanding that. Um, and so that's kind of the
first kind of impression I got.
I know I did a lot of walking back and forth between my quote unquote office or upstairs. So about,
probably about two days or three days after my first day, which was June 11th, I remember that 2011,
or maybe it was (June) 13, whatever that Monday was, Dilcie Perez, who was my supervisor at the time,
took me to a meeting to talk about the development and construction of the new University Student
Union (building on CSUSM campus that houses student organizations) at the time. So, I got a chance to
see kind of what was gonna happen within the next couple of years. And sure enough, soon as, you
know, this Union the Union was built, we had a much larger space. We--at the time, there were still only
the three centers. So, it was the Cross-Cultural Center at the time, (another center) known as the
Women's Equity Center, or the Women's Center, I should say. It was before it was called the--what it's
current name is (Women and Gender Equity Center), and then the LGBTQIA Pride Center. So it was just
those three spaces and so we each had a space, and really it was a lot more square footage, a lot more
opportunities to kind of do programs and do different things in those spaces. So, I've seen kind of an, an
evolution of how space has affected and been an integral part of what the students experience. Right?
And so, they had now a larger space they could call their home and be able to participate in the
programming that we did.
Meyer: Nice. So, obviously a lot has changed in the years since you have been Director of the CrossCultural Center. What do you think some of the biggest transformations are? I mean, obviously the
space transformed.
Lai: Yeah. I think, you know, students are different, right? I think every year there's a new crop of
students that come in, comes in, and so their--the demographic, their experiences are very different.
The last couple years with COVID in particular. So there, so I think of, you know the students we have
are part of the differences in trying to ensure that we're fulfilling our mission and supporting the
students that come in, whatever experiences they have at the time. So, that I think has evolved and
shifted and changed. I would say the issues too, I think back when I started, not that it wasn't an issue,
but I think questions about diversity, equity and inclusion, weren't as divisive as they feel like right now
to some degree. And the ability to have a difference of opinion, or even be diverse for lack of a better
word, it seemed like there was less of that animosity or even a question of whether that's even integral
or important, than there is now. And so that's been a shift or change that I've seen. Besides obviously
the space. I think the mission has shifted and evolved and changed. So as I've gotten a better sense of,
one, honoring and understanding what the history of the Cross-Cultural Center was here at Cal State San
Marcos. You know, after a couple years, I wanted to put my own sort of spin and, or impact it in a way
that I thought would benefit the students that were here at the time. And so, the mission, not that it's
evolved, it's kind of--well no--it has evolved in a way that I think is trying to be more--trying to meet the
needs of the students that we have currently. So those are some of the things: the programs, the way
it's organized as well, programmatically, so that it aligns with our mission. We're trying to be more
strategic about that as well. And so those have been some of the things that I think I've seen kind of shift
and change, as well as I think just the, just the natural budget cycles, politics and other things that occur
on a college campus.

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Meyer: Can you talk a little bit about the programs that you guys have?
Lai: Yeah, yeah. Our current iteration now, we have, our focus is in four specific areas which include:
developing cultural competency, activism and advocacy, critical engagement across social identity
groups. So, we come from an intersectional lens. And so, recognizing that there is, there are ways that
different people and different identities can interact and have unique outcomes. And so how do we
explore that a little bit? And then the retention of underrepresented students in ensuring that they stay
here and are successful. We have a high number of students who are first generation college students.
And so recognizing that there is additional support that's needed. So those are the four sort of main
pillars, for lack of a better word, that we have in the Cross-Cultural Center that really round us in the
work that we do in the mission of the center. The programs we put on mirror that. So, we have program
series, that we kind of--as a guide for our students. When I first came on, I think--and I think with
anything we want, I was still learning, and so the students had some set programs that they put on, and
you know, it would change and evolve depending on what the student's interests were. And so, it felt
like it was not something con-- there was always an underlying thread, but there was not something
that felt like it was consistent. And so, probably about five or six years ago, we instituted more of a
program series that aligned with the themes that I shared earlier. And so, some of them are direct
correlations. So, for example the Activist Lab, that meets our theme of advocacy and activism, it's an
exploration of different ways in which students or participants can see who, what activists, who they
were, what were their causes, how did they approach creating social change. Protest is absolutely an
integral part of it, but it's not the only way that I think, um, students oftentimes think may be the only
way. And so really helping to explore the different avenues of creating social changes is what we do
within the Activist Lab.
The other one we do as far as retention is called Academe &amp; Me, it used to be called Tukwut Talks:
Conversations with Faculty. But it was really about how to create programs that allow students to
develop relationships with faculty members, recognizing that they were students themselves at one
point, had highs and lows. And you know, and really humanize, I think for lack of a better word, because
I think students oftentimes, either if they don't have a question or unsure about having a conversation
with their faculty member, they don't. They--what do we talk about kind of a thing, right? And so they
often put 'em on this sort of pedestal. And so inviting faculty--and even now we have grad students
come in and participate--but let them know that it's okay that they have, they're just like anyone else.
Maybe even learning about a particular subject of study that perhaps they didn't even know was
something they could study. So that particular--Academe &amp; Me is really about helping to hopefully
create a pipeline of students to go into the professorate or into academia. Again, developing
relationships with them and so, that's part of how we hopefully can retain our students. One final thing
that we do, well two others I'll speak to. One is Critical Cougars: Unlearn. Relearn. And so that really
aligns with the notion of how do we explore those different identities? And in the critical engagements
and this around across social identity groups. It's kind of our largest sort of bucket, ‘cause anything can
be sort of put in that particular bucket, but it's really about how do we unlearn maybe things that we
learned in high school, how do we relearn or even learn for the first time things that we weren't taught
necessarily, depending on where we went. And how do we evolve and continue to change and challenge
ourselves critically in the thinking that we have. And so that's what that sort of program does.
And then finally, I'll speak to something--my identity is, and I didn't, I spoke part of it a little bit earlier
when I introduced myself, but my parents are from Taiwan, so I identify as Asian American, specifically
Chinese American. And so, currently at Cal State San Marcos, there isn't a physical building, or a center

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dedicated to Asian Pacific Islander Desi American students. So with that vacuum, I said you know, the
Cross-Cultural Center and oftentimes a Multicultural Center has served in that sort of capacity; where
the space is there but the other, like the LGBTQIA or the Women's Center, this Cross-Cultural Center in
other, not necessarily here but in other spaces, they've been--they came from that space. And then once
they had a critical mass or felt the need, they were established. So in the same vein, we don't have one
currently. So because of that, and partly because of my own identity as that, we have a program called
Defining Diaspora: Asian Pacific Islander Desi American Identities. Which essentially is just an
exploration of that really large group of individuals and identities that fall under that sort of diaspora.
And so, a lot of programming is, can be about a specific individual, a particular culture, a particular
practice or tradition in those areas. And so that's kind of what Defining Diaspora is meant to do, is to
really help to expose students of those identities, or those that aren't and wanting to learn more about
to those types of cultures and traditions that are part of that.
So those are kind of the programs we do. Underlying all that is really a focus on social justice work. And
so, things that my predecessors started, my immediate predecessor, Sarah (Sheikh) started was the
Social Justice Summit, which is kind of a three-day, two-night retreat. Which really allows a small group
of about forty students the opportunity to explore their personal identities, better understand what
social justice, that term, ‘cause I think we throw it out a lot of times. We want, you know environmental
justice, this kind of justice. And so, what does it really mean when we talk about social justice? Having
an understanding of the dynamics of either oppression or privilege, and really exploring what those
concepts are. And then, we hope, and it's you know it's not always perfect, but it's that third day is then
a focus as we return or plan or prepare ourselves to come back to campus. How do we become allies or
co-conspirators, or how can we better support those communities or identities we may not necessarily
have ourselves? And so, that has been something that's gone on for a while, again that predated me,
and we've just kind of expanded and grown that. So, now we have in addition to the summit, which has
been on hiatus because of COVID but we hope to bring it back this fall, the Symposium which is kind of
more of a conference style. And that sprang out of an understanding that even, again, I'm a big
proponent of tradition or just what legacies have been left behind. There were you know, faculty and
stu-- staff that really wanted to take an opportunity for the campus to explore what social justice means
in a conference sort of setting. So whether it's workshops, presentations. So that kind of has evolved
into our Social Justice Symposium. And then when COVID hit, we couldn't do either one of those. And so
we, my GA, graduate assistant at the time Daniela (Carreon) we, in discussions, we wanted to start a
scholars program. And so, it's kind of a little bit of the summit. It's not the overnight, because it's kind of
a class setting or curriculum. It's over the course of a couple weeks. Similarly, not a very big class, but
very intimate for folks who want to be able to learn about these things and be scholars. And so the hope
is that they're all connected in some way. Scholars can help in presenting at Symposium, Scholars can
also be some of the mentors at the Summit and retreat. And so that's another area that we focus on in
the Cross-Cultural Center, in collaboration now with the other centers, Student Life Centers that exist
here on campus.
Meyer: In what ways do you think, has your involvement with the Cross-Cultural Center helped you
expand and develop as a person and as a professional? I know you've touched a little bit (overlapping
dialogue) butLai: Yeah. Yeah. No, you know, the work I do, I would say absolutely students are at the heart of the
work that we do. And so, as students have evolved and changed in their challenges and their
perspectives have evolved, I in similar fashion, I think have learned from that as well. And so--it's not, I

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say this to students all the time: it's not about saying, “Oh I took this workshop. Check, I'm done with
diversity, or I'm done with this topic.” It's an ongoing, you know, lifelong pursuit of recognizing and
interacting with people that are maybe different from you. And everyone's gonna have a unique
perspective or a unique--I mean there are similar, you know places or, you know people connect to. But
everyone's different. And for that reason, I think I've evolved and developed a more nuanced approach
in how to not only have the conversation around, um, diversity, equity, inclusion, even topics of social
justice. I view my role oftentimes as the Director (of the Cross-Cultural Center) in how do we invite
people to have those conversations? Even if they're difficult, even if they're challenging, even if they're
divisive. Which I know is so hard to do, because why would I wanna sit across the table from someone
who absolutely does not believe I should exist or doesn't agree in a lot of different ways. But I think it's
through that process, that I've been able to kind of learn and grow as well on either approaches or ways
in which we can kind of bring people to the table to have these types of conversations. It is my belief
that I think, and I take that to heart because it's my own experience as I've better understood you know,
the various isms, prejudices, biases and whatnot that I am a better person for it. And I'm more aware of
situations and things that can be changed to enable folks to feel like they're included as part of that
experience, whatever it may necessarily be.
So, you know my father is an immigrant as part of his identity. He was also, he was born in 1940, and so
he was prior to the polio vaccine. So, he has a disability in the sense that he at the time had a brace, and
now it, now he's in a wheelchair. But that allowed me to recognize, I mean, we got so many stairs here
at Cal State San Marcos, sometimes it's hard to know where people have accessibility and things like
that. But so that's something I you know, I grew up with and I recognized, so I thought, “Oh yeah, I know
about disabilities. I get it.” And then more recently at a conference I attended, and this is COVID was still
happening, we had the stickers that said, “Hey, if it's green, we can hug each other. If it's yellow, you
know, maybe like elbows or whatever. And if it's red, no, I want to stay six feet away,” kind of thing. And
so, I was part of a registration group, and I share this in the workshops that I do with students, but I said,
“Okay, great. We're done, right? We just gotta do the stickers.” And a colleague of mine said, “Well,
wait, what if they're colorblind? How would they know which color to pick?” Never occurred to me,
because I'm not colorblind. So, we eventually found a solution. We wrote down, you know, R, Y, and G,
so folks could at least see what was written there, regardless of the color.
But it's those things, those interactions. And I realized that, you know, it's not until you're either
confronted with something or maybe you say something you (laughs) you know, you probably shouldn't
have said that you realize or better understand sort of the experience. And so, my hope in the work that
I do with the Cross-Cultural Center and the experiences that I've gained, I've learned every, every time
I've had an interaction, how I can better hopefully have a future interaction or things that I need to work
on myself a little bit more in recognizing. And so it's an iterative process. And so, I think that's been
something that I've been able to take away because of the fact that I work in a space like this. Versus a
corporate you know, entity or things like that. But because of this, it gives me a really unique
perspective on how our society functions and what things we can do to try and really be as inclusive as
possible for all.
Meyer: So as your time in your role as director, what are the greatest challenges that you believe the
center has faced? I know the pandemic probably threw a wrench in everything.
Lai: Yeah. Yeah. I think that's a big one, right? I think having to pivot within a couple weeks, I think the
university did an amazing job. You know--it's hindsight now knowing some of the impacts. But I think in

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the moment, having to do that, definitely that was one challenge, right? In having to deal now, I think
with students who have to relearn what it's like to be in college, ‘cause they really didn't really get that
experience or relearn what it means to learn even. Because I think those expectations have shifted and
changed. I would say also in my time here, I mentioned a little bit earlier, there is I think more of a--I
wouldn't even call it a critical view of, but critical in the sense of like something that is a critique. Less-It's very critical. I think a lot of folks are questioning things now related to--let me think. Oh, I'm trying
to, it's blank. It's not coming to my mind right now, but just even the necessity for diversity, equity, and
inclusion there are-- Oh, critical race theories, CRT, that's one. Which I think has somehow--education
has always been I think viewed in ways, understandably, because tax-- Public education, I'll speak to
because tax dollars go into it, and so how can we be most sufficient and effective and so forth. And I get
that. But even, you know, things like affirmative action which is, we don't have in California, but even
those concepts and ideas of how do we outreach to underserved or underrepresented populations.
Those things that I think were differences of opinion or approach with regard to policy has taken a very
dark turn in the sense that it's very personal in a lot of ways. And I know and I'm not--I again, I was an
engineer(ing major), so I didn't take any sociology or gender equity studies classes. But I think it may be
second wave feminism but this, the personal is political, is a truism that I think is in a lot of ways where a
lot of the policies and things that are being done are directly targeting certain groups. And so the
challenge for me, and I've wondered this as well because I've seen states now, right? And their
legislatures look at different ways and approaches, such that for example with regard to students that
may go to university in Florida, are getting a very different experience when it comes to interacting or
working (with) others. Partly because of what they can't necessarily discuss or talk about. I have
colleagues, and I'm sure I think I heard from others that Offices of Diversity, Equity, and Inclusion had to
rename themselves because they were illegal now to be in some of those spaces.
So I've seen that shift in the sense that I think I'm gonna be, I--my goal as an educator is to really help
the up-and-coming generational students think differently or to be prepared for the work that they do.
Now, it's gonna be compounded by the fact that based on your geography or location or where you go
to school, you're gonna have a very different experience of things that you've been able to experience
as a student. We often say that going to college is kind of a mini version of real life, but here you can
make mistakes and the consequences aren't necessarily like, you know, a lot of times we try to find the
developmental approach within Student Affairs. How do we do this differently? How do we, you know,
it's meant to be a growing opportunity that oftentimes you don't get when you're out in quote unquote
the real world. Things just kind of happen and you--that the consequences are what they are. So, my
fear is that oftentimes now, if my goal is to have students be able to understand and interact with
someone who has no idea or hasn't necessarily had these same experiences or similar types of
experiences, doesn't have to be the same--what's that gonna mean then for our society as a whole?
Right? Because again, depending on your geography or where you go to school, you're in a very
different kind of educational experience compared to someone else who does. I think that where
information comes from, there are some benefits with social media and other things where it has
democratized and allowed multiple--even filming things, catching things that, police brutality and things
like that. So a very democratized, but now the source of where things are and having some level of
information literacy and recognizing where it's (media) coming from it, what's the purpose of what it is,
and where's the quote unquote truth and where do you suss it out, is another challenge I think that I'm
seeing as well in the work that we do. And trying to, we used to start with the same set of facts, and

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now the question is, “Are we still in, are we talking about the same set of facts or not?” (laughs) And so
there's again, some of that that I think sort of needs to happen. And so I see that play out in the work
that we do because, you know I may start with like, “Hey, so this has been the experience,” and
someone might say, “No, that's not.” And so then I want to learn more about where that is. But it's not
necessarily always productive, I guess. And so that's where I see some of the of the challenges in the
work that we're doing with these types of spaces, Cross-Cultural Centers or Multicultural Centers.
Meyer: It's the politicization of something that shouldn't be. Yeah.
Lai: Yeah. In a lot of ways. I mean, I could say this, you know, this notion of public health and how
politicized even with regard to COVID, right? The notion of--and some of this is cultural you know it's
natural for me to think in terms of the collective, because that's you know in Asian cultures broadly
speaking there's a collectivist sort of mentality in how that's supported. America has a very
individualistic streak, which is you know it's not a bad thing. I think where the challenge comes in is
where does one's, where is one's freedom impinged upon and where it's not? And that's been debated
for a long time with free speech and lots of other things, but it has been politicized even in areas like
public health to a lot of degrees. And so that's, yeah. So those, they're not new challenges per se, but
there are new approaches to how do we have these types of conversations, or how do we help educate
and teach about these things in a way that hopefully is broadening and enlightening. So.
Meyer: So what role do you see the Cross-Cultural Center playing as it coexist with the expansion of
identity specific spaces like the Black Student Center and the Latin@/x Center?
Lai: Yeah, that's a great question and one that I wrestle with because I don't know if I necessarily have
an answer myself. You know, I started at the Cross-Cultural Center at UC (University of California) Irvine
which is one of the first centers, and this is the history that was drilled into me. Second only at the time
at the UC system to a University of Washington, at a time when I think resources were scarce. And so, it
made sense to start from a collective cross-cultural sort of center and space. And I would say even for,
depending on where whatever campus you're on, either resources were tied or made sense that
collectively these were cross-cultural or multicultural spaces. They weren't enough, you know. We have
students, understandably within the Black communities, BIPOC, so Black, Indigenous, People of Color
communities who said, you know, “Okay, this is a good start, but it's not meeting the needs that we
have.” And so that's why these spaces then, you know, like a Black Student Center or other spaces have
kind of evolved. The question then becomes: well where does then, once these things have evolved and
come out of necessarily this space, what then becomes the role of this space where it started and how
does it evolve and change? And that's what I've been wrestling with myself because--and I'm not the
only one. University, UCSD, San Diego, they started with the Cross-Cultural Center and now they've got a
Black Student Center, Indigenous Center, and all these other additional spaces. And so, it's been trying
to figure out, besides programmatically, besides the history months or the heritage months, what are
the ways in which they can interact one with another? And so, it's gonna be different on each campus.
But I think the conclusion for me has been, you know, the Cross-Cultural Center is essential, especially if
there's a belief and understanding, which a lot of my colleagues have, about the notion of
intersectionality. We're more than just one-dimensional pieces. I'm, you know, I'm Chinese, but I'm also
American. Identify as a cisgendered male. All of those things play with one another in the experiences
that I have and/or the choices and decisions that I make. And in the same vein I think, there's always

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gonna be a place for a cross-cultural center or multicultural center, because these unique and specific
spaces are serving a purpose. They're helping Black students getting the support they need because they
either, whether it's cultural validation, whether it's just being with someone who doesn't question
(laughs) why you're there. Or isn't peppering you with questions about something they may not be
familiar with, which, you know, naturally happens. “Oh, what about this? Why do you eat this food?
What's that?” You know, those types of things. And I think in most situations it'd be great, but there is
an instance where I think there's fatigue in having to explain yourself all the time or, and so sometimes
it's nice to just be, when you go into a space. Which I can see there's why there are certain spaces,
whether it's the Latin@/x Center and so forth. So, I think some of it depends on the landscape of the
campus of where a particular space may be at. Here, on our campus, for a long, long time, we just had
the Cross-Cultural Center, which is the first one, and it wasn't necessarily born out of protest. Students
didn't demand it, it was just, as I understand the history, administrators had said, “You know, we want
to be prepared for the 21st century student here in North County.” And so, we think this is important.
So we, you know, create this space. Soon thereafter, I want to say it was the Pride Center, and then, or
maybe the other way around, the Women's Center and then a Pride Center that, you know, were under
student government, ASI, at the time. So those were the three centers for a long time.
And then, you know Latinx students said, “We need a space. We're over fifty percent of the population,
where our needs are not being met.” You know, and I for a long time, and I and because this is (laughs), I
think I had a hard time sort of separating myself and not viewing it as a failure on my part, you know.
And students would say, “Oh, it's not you, it's not you. We just need this space.” And I couldn't quite
understand, “Well, I know you're saying it's not me, but what could I do to help support this population
that we're not doing now?” And so, that was what was going on in my mind. And it took me a couple of
well, it took a co--one person in particular and other colleagues to say, “You know, don't get caught up
in that.” And eventually I was okay, right? Like, it makes sense that there are more of these spaces
because that just provides additional support and resources for these communities. So, that should not
be the issue, and you shouldn't get caught up in that. But, you know, it's hard and it--your pride takes a
little bit of a hit when you're like: well, what am I not doing that is, that you need a separate space to
occur? You know, in that same vein, and eventually there'll be most likely well, I know that the President
(of CSUSM, Ellen Neufeldt) has agreed to an Asian Pacific Islander (and Desi American; APIDA) space
here at Cal State San Marcos. And so, the programming that you know, is near and dear to me, doesn't
mean I can't do it but, you know, instead of redundant programs, it'll probably go to a future APIDA
center. And so, it's figuring out, I think what that role is.
And I wish I could say I had a great answer, but I do--I think what I've resolved myself to, or resigned
myself to understand--that's probably not the way right way to say it, but is that there will always, I
think, be a place for a Cross-Cultural Center or Multicultural Center space. What we do in that is gonna
vary. And I've had to adjust. So that's the themes that I shared earlier. And the purpose of, in our
mission and how we kind of structure what we do is intentional because it avoids or tries not to step on
sort of the toes of the other centers and spaces, right? They have their own things that they do and they
support the students. We all have different lenses through which we try to do the same work. And so,
my role I think, as a Cross-Cultural Center is how do we build community? How do we bring these spaces
together? And being more of a connector is something I've kind of started to better understand as far as
what I think this, the role of future cross-cultural center or multicultural center spaces that maybe

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dealing with this might be is, is how do we connect these communities and keep them together in some
way. And continue to find those gaps, those spaces where students may not-- An example is what if I'm
multicultural or multiracial? I don't feel like I belong in the Black Student Center, or I don't feel like I
belong in the Latin@/x Center if I'm both Black and Mexican. And so, I think that's where a space like the
Cross-Cultural Center or a multicultural center could still serve as a purpose in exploring those identities,
helping them to navigate the complexities of what that entails; as well as their gender, sexual
orientation, all of that in helping them to decide that. So, I think that's what I've come to understand.
But the--you know, the verdict's still out on what the (laughs) what that is, and our students keep
changing. So, you know, there could be other things that we need to address and figure out as we move
further along. But my hope ultimately is that whatever it is, that it'll still continue to serve the needs of
the students that are coming to our university and to the institutions that they are applying to.
Meyer: What direction do you think the CCC should grow in from here?
Lai: Yeah. If I had my (laughs)-Meyer: If you had your, if you had your dreams.
Lai: Of course. You know I think I would love to, and we're kind of moving in this direction, I would love
to figure out better ways to support students financially. Whether it's through scholarships or other
things. We are as part of I think this project as well, we're celebrating our 20th anniversary. Which you
know, we're still pretty young. We're still kind of just getting out of our teen years, right? Into our
twenties. But it's a great milestone I think, with regard to being here on this campus. And so, I think
financially looking at ways in which we can support our students. I would love to expand our staff as
well. I think-- t's funny, I've been the longest serving director, but I've also been a staff of one. And so, in
some ways I wonder if I've, if I'd been successful, if there would've been more, other staff members a
part of it. But I would love to see more staff members, because I think there just isn't you know-students' needs are getting more and more complex that require more time, and there's only one of me
and I'd like to see other staff come in and be able to assist the students that are here, that may need
that support. I think there are other areas that we can explore as well when it comes to, you know, we
have a Disability Student Services, but their focus really is on providing the support for students to be
successful. Not necessarily doing programming to help folks understand what those (services) are and
how we can make the--make some changes or differences. People that are neurodivergent, there's just
a lot of different areas and identities that haven't necessarily been explored. But I think those would be
opportunities for a Cross-Cultural Center to kind of be able to provide space or to provide programming
that can help other students understand not necessarily what it's like, but better understand those
conditions and/or maybe consider different ways of thinking about how they, when they have the
opportunity or are placed in a position where they can make a difference, that they're hopefully
considering and thinking about those areas that they themselves perhaps are privileged in. Where they
don't have to worry about or they don't have to think about it in any way.
And so that level of work, I think in programming and approaching and supporting those communities, I
think is other areas where we can see the Cross-Cultural Center sort of grow. I think there's the
conversation about the divisiveness in politics in other ways that, you know, a big part of what I'm doing
now and hopefully will continue to do, has been working with the Civility Campaign (program by the
CSUSM Dean of Students) on our campus. They kind of, when I first started here at Cal State San Marcos,

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the, at the time, this campaign started around the same time, so I've been connected to it for a long
time. But I've seen the significance and importance of how do we have dialogue and conversation-particularly with someone who may just be of a completely different belief system--but hopefully still
get nuggets of wisdom or at least try to understand one another. A lot of, I don't want to make or
simplify to say if we just saw you know, held hands kumbaya, that it was gonna be that easy. I don't
think it's that easy, but I think that is the work that is necessary for students, particularly at a time when
perhaps they've come from very homogeneous communities or they just have never been introduced to
someone. To be able to find ways in which those kinds of opportunities can help them to grow and be
eventually a better graduate of Cal State San Marcos, because they've had experiences or programs that
have introduced them to these types of things that they haven't necessarily done before. So, I think
long-term those are some things I'm hoping that the Cross-Cultural Center can play an active role in
supporting or perhaps being a big part of really proactively engaging our students in a way that again,
makes those students that graduate from Cal State San Marcos really the premier students here in
North County. And who go on to become leaders and folks that are making these decisions in the
community.
Meyer: I'm sure you have a lot, but could you share a few of your favorite memories from your time at
the Cross-Cultural Center?
Lai: Yeah. You know, it's hard to think about. I mean, there's so many different ones. I think I value the
different student leaders that have worked with me. From the very first time, when we called them peer
educators at the time. Because I'm a staff of one, I rely heavily on my student staff to really help in
getting a lot of the work and the mission of the center done. And so, some of my fondest memories are
those different folks that have worked alongside me. Getting to know them, getting to hear about their
experiences here on campus. Now seeing them graduate as alumni and really kind of, you know, off in
the world and kind of doing some amazing things. I, in Higher Ed you know, I recall after my fifth year
that was the first year that I had a student that I knew was a freshman or a first-year student that I saw
all the way through and graduate. You know, I've had other students that graduated along the way, but
the--that was the first group that I knew from the first time they stepped foot into campus all the way
through till they graduated, even transfer students as well. And so, that's one I think fond memory. I
love the staff that, I love the staff that I work with now, but also even before when I was part of Student
Life and Leadership, Dilcie Perez (formerly in charge of Student Life and Leadership) was my supervisor.
And I think she instilled a lot of laughter and like just fun stuff in the work that was oftentimes can be
hard and challenging. And so, those are some fond memories. We have a unique tradition here at Cal
State San Marcos around Halloween, where a lot of folks dress up, in--within Student Affairs I should
say. (laughs) But it's a big deal, and I don't think I fully realized it until I first came to this campus and
experienced it for the first time. But some of the different traditions and things like that have been fun
and interesting to see.
I--commencement is always a fun time where a lot of the memories that I have that I can recollect.
When I have had the chance, a lot of us volunteer and help support the program. So, being able to see
them (students) cross the stage, see their families and watch them witness their students cross the
stage. And again, a lot of them are first generation, first in their families (to graduate college) and the joy
and the excitement that they see, those are some memories that I'll definitely keep for a long time.
Because I think that is what grounds me. And I know a lot of my colleagues say this, but commencement

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is kind of, it--the students, yes. But also seeing them achieve and be able to get to that point. And the
excitement is also refreshing and kind of a reminder of the work and why we do it. So, when we deal
with policy issues or just challenges with bureaucracy of the university, it's always nice to remember
those moments because then it reminds at least me of what and why I do the work that I do, and why
it's so critical and important. Or at least I would like to think that it's a big part of their experience that
they have here at Cal State San Marcos.
Meyer: Well, thank you so much, Floyd. You've been a pleasure to interview and yeah, thank you so
much.
Lai: Thank you. Thanks for taking the time.
Meyer: All right. That was great. (laughs).

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              <text>            5.4                        Lai, Floyd. Interview April 10th, 2023      SC027-49      00:51:43      SC027      California State University San Marcos University Library Special Collections oral history collection                   CSUSM      This oral history was made possible in collaboration with the Cross-Cultural Center and with generous funding from the Instructionally Related Activities fund.      csusm      California State University San Marcos. Cross-Cultural Center      Education, Higher      Human rights      Civil rights      San Marcos (Calif.)      student activism ; advocacy ; intersectionality ; identity      Floyd Lai      Madeleine Meyer      Video      LaiFloyd_MeyerMadeleine_2023-04-11_access.mp4      1:|12(14)|23(3)|42(9)|55(3)|67(18)|80(14)|100(16)|113(8)|124(10)|138(13)|151(17)|166(2)|179(9)|193(5)|208(8)|223(8)|234(15)|248(10)|261(9)|274(2)|287(7)|302(2)|315(5)|330(6)|343(6)|358(2)|372(14)|385(11)|399(4)|415(9)|431(8)|440(17)|452(13)|467(15)|482(5)|499(8)|513(10)|528(8)|543(9)|557(15)|571(6)|587(10)|601(16)|614(16)|632(16)|645(2)|661(9)|676(4)|691(11)|704(6)|717(11)|735(6)|736(1)                  0            https://archivesoralhistories.csusm.edu/files/original/cdc9cc3afd3d45aade44b574d2e95ada.mp4              Other                                        video                                                0          Introduction and Background                                        Interviewer Madeleine Meyer introduces Floyd Lai, who was Director of the Cross-Cultural Center from 2011 to 2023. He talks briefly about his family background and childhood, as well as his identity as a Chinese American. Lai then describes his educational journey and how he originally went to school for environmental engineering. After a lackluster experience, Lai decided to switch career paths after interning at the Cross-Cultural Center at UC Irivine.                                                                                    0                                                                                                                    375          Student Activism and Social Justice                                        Despite not having a specific background in courses related to activism or advocacy, Lai describes how the Cross-Cultural Center and different lived experiences impacted his perception. Self-exploration is defined as a major contributor to his understanding of accepting peoples differences. Lai also discusses how living as an Asian American has impacted his goals for activism and social justice.                                                                                    0                                                                                                                    648          The Earlier CCC                                        Meyer asks Lai to remember the CCC when he first arrived in 2011. Back then, the University Student Union had not yet been built, and several student organizations such as the Black Student Center were not yet founded. Coming from University of California Irvine, with one of the first Cross-Cultural Centers, Lai describes how his previous experiences impacted his work at the CCC. As the center expanded, Lai recalls more and more programs and spaces began ;  including the Activist Lab, Critical Cougars, and others. Through all of these changes, Lai considers the student body to be more transformative. Every year brings new students, new ideas, and new opportunities for growth.                                                                                    0                                                                                                                    1034          The CCC Programs                                        Lai briefly describes a few of the programs that the CCC offered throughout his tenure. Lai also identifies the four specific areas of focus: developing cultural competency, activism, advocacy, and critical engagement across social identity groups. Some of the programs that facilitate these goals include: Critical Cougars: Unlearn, Relarn, the Activist Lab, as well as the expansion of identity-based student organizations such as an APIDA (Asian Pacific Islander Desi American) center at CSUSM.                                                                                    0                                                                                                                    1540          Personal Growth from the CCC                                        Lai considers the role that the CCC has impacted his personal and professional expansion. Beginning with an internship, and later six years of work, at the University of California's Cross-Cultural Center, Lai describes how different programs, roles, and students have impacted him. He attributes his work at the CCC to expanding his understanding of disabilities, for instance.                                                                                     0                                                                                                                    1810          Challenges at the CCC                                        Considering the different challenges in his tenure as Director of the CCC, Lai recalls how the pandemic forces the entire campus to switch online, and how well it was handled. He also discusses the pushback against Critical Race Theory, as well as to different outreach programs. Overall, Lai stresses his goal in educating the next generation, and that challenges have not deterred him.                                                                                    0                                                                                                                    2194          The CCC Coexistence with Student Identity Spaces                                        As more and more student identity-based spaces open, Meyer questions Lai regarding the role of the CCC. Lai addresses that the CCC has continued to coexist with the expansion of other student centers because of its role in providing a space for those students who do not feel represented elsewhere. Currently, with approval of an APIDA center, Lai acknowledges that the role of the CCC will change as its demographics shift, yet the purpose to advocate for activism and inclusivity will remain.                                                                                    0                                                                                                                    2643          The Future of the CCC                                        Lai considers the role of the CCC in the future, in an ideal world. He considers the financial aspects of being a student, and how the CCC could better facilitate student-incomes. Regarding disabled students, he also considers the potential for programs that coexist and yet go beyond those offered with Disabled Student Services (DSS).                                                                                    0                                                                                                                    2895          Some Favorite Memories                                        From his time as Director, Lai recalls some favorite memories. Working with different student graduate assistants are some of his highlights. He specifically enjoyed watching his first-class of graduates, wherein he began working with a freshman class and witnessed their collegiate careers and graduation.                                                                                    0                                                                                                                    Floyd Lai served as Director of the Cross-Cultural Center at California State University from 2011 to 2023. In this Interview, Floyd discusses the growth and development of the CCC in conjunction with other student organizations. As a self-identified Chinese American, Lai addresses how his personal, educational, and professional background have informed one another.                Meyer: My name is Madeleine Meyer and I'm here today in the Kellogg Library interviewing Floyd Lai, director of the Cross-Cultural Center here at California State University San Marcos, (for) the Cross-Cultural Center Oral History Project. The date is Monday, April 10th, 2023, and the time is 4:38(pm). Hi Floyd, could you introduce yourself and talk a little bit about your early life? Where did you grow up, what your parents did for work?  Lai: Hi, Madeleine. Yeah, so my name once again is Floyd Lai. I use he/him pronouns. And I grew up, I was born originally in, on the island of Oahu, in Kahuku, which is on the North Shore. My parents are both immigrants from Taiwan . So, they immigrated in about the early seventies, to Lāʻie. Went to school there, got married, went to school there, and that's where I was born. Eventually moved around and arrived in southern California when I turned six. And I've grown up mostly in an area called Roland Heights up in the Los Angeles, greater Los Angeles area, county area. Um, since then, my parents, being immigrants did a couple of different jobs. When we first started and they first came over, they were helping out with a restaurant here in California. And so that's what partly brought us here to California. And then over time, my father eventually went into, as an entrepreneur went into his own business. And so we have, since I wanna say about the mid-nineties, he um, we have a manufacturing business in zippers . And so, my--it's a family business, although I'm not a part of it, and so (laughs) I'm indirectly involved, but so they manufacture and create zippers for the garment industry in general.  Meyer: Oh, that's really interesting. So what was your educational journey like? I understand that you got your degree in bioengineering from UC (University of California) Irvine, is that correct?  Lai: Almost, almost. It was in environmental engineering.  Meyer: Oh, okay.  Lai: So, yeah, I don't think biomedical or bio was, was quite ready yet. But at Irvine where I went to school, my original, I graduated the degree in environmental engineering. In my junior year I had a(n) internship, which allowed me to go and actually experience what it was like, kind of taking samples of water and you know, doing things. I went and visited government agencies to kind of see a history of what the land looked like prior to the current state, just to see if there were any underwater tanks or anything that would hold anything hazardous. So did that one summer and realized I didn't like it. I didn't see myself doing that for very much longer. And one thing that was different though is that I was heavily involved on campus, and so I was involved in a couple of different student organizations. I interned as a Special Projects Intern at the Cross-Cultural Center. So that was my first introduction to multicultural or cross-cultural centers. And so because of that, it really allowed me to kind of see that I enjoyed working with students and kind of being able to develop programs and being a part of something like that. And it took a mentor of mine, someone I consider a mentor, to tap me on the shoulder and say, “Hey, you'd be really good at this. This is something you might want to consider as a career.” By then I was so far along in my degree that I decided not to change, but rather just complete the degree. And after I graduated college, (I) went into the field of student affairs, which is kind of the work that I do now. And so that's kind of how I got into the pathway of where I am today. My, I decided to work to see if this was kind of the field I wanted to get into. And fortunately, the mentor who I consider someone who kind of guided me on this pathway, left the institution (and) came back, or left southern California, came back and was in a new position and was looking for someone. And so I, that's where I got a job with her, at Alliant International University. It was kind of a jack of all trades ;  I learned a lot of different skills. It was a very small institution. And so I learned, I was the Student Affairs Coordinator, but I did a lot of different things while I was there. And so, that was only gonna be one year. That turned into three, and then I finally decided that I needed to go to grad school, so I ended up getting my graduate or master's degree in post-secondary administration and student affairs at University of Southern California. And so, in that process, about a year into my program, there was an opportunity to go back to my alma mater at UCI (University of California, Irvine) and get a chance to work there as a program coordinator. So I was in my graduate program. There was this opportunity, I wasn't sure how this was gonna work, but I decided to go for it. (I) was hired, and so I essentially was doing a large commute between Irvine, downtown LA, and West LA where I lived. And just kind of making that work for the couple years that I was there. That eventually ended up being my full-time position at the Cross-Cultural Center at UC Irvine. I worked there for about six years, and then as I was looking to see what the next step would be in my progression of my career, an opportunity occurred down here at Cal(ifornia) State San Marcos, in twenty-- about 2011. And so, I was hired in June of 2011 to work here at Cal State San Marcos. I've been here ever since.  Meyer: Mm-hmm. And you're the longest running program director, right?  Lai: I am, yeah. So, we've had, I'm the fifth person that's been in the position as the, at the time, Associate Director of the Cross-Cultural Center. But, I've been the longest serving.  Meyer: Okay.  Lai: And so I'm going on about, (my) 13th year now that it's 2023, so.  Meyer: Okay. Were there any particular instances in your life in which you decided that student activism and social justice was really what you felt passionate about? Was there like any one incident or student you helped or?  Lai: Yeah. I don't know if there was one single instance necessarily. I--again, my degree was in environmental engineering, and so someone who has that sort of degree, their course load or their classes are pretty set. I was double majoring at the time or attempting to double major with a degree in Japanese language and literature. Which didn't happen. But--so there was very little time for me to take, you know, extensive sociology courses, ethnic studies courses. I took one Asian American Studies class. But I think those opportunities, along with the work that I did at the Cross-Cultural Center, really opened my eyes to what might be possible. I wouldn't say that I was passionate about the work in that regard, but I think as a student, I really enjoyed the topics and issues that were being brought up. A lot of it was around self-exploration, better understanding my own identities and how it interacted with some of the experiences that I had. I will say that I think something that was seminal was I um, in about nineteen, mid-nineties, about ninety-five or so, the internet was still kind of in its early infancy. This is when we had to go to chat rooms or go to, go to certain rooms to be able to chat online and talk to one another. And I was still, you know, I was new to the technology, but I had um, was in one of the labs and I received a message indicating, that you know from someone randomly somewhere that, you know, pretty much told me as an Asian American that I was ruining his career, his academic career. And that he wanted to basically kill every effing one of us. You know, I didn't know what, how to react to it at the time. I went to the person in the lab, let them know, realized I wasn't the only person that received that message. Turns out I and a bunch of other folks that happened to be in the lab and also happened to have Asian sounding last names, were the first instance of a hate crime over email at the time at UCI (University of California at Irvine). And so that experience was sort of a culminating experience for me when it came to how one's identity can impact their lived experiences. Right? Up until--not that I was unaware of that before, but I think as an Asian American, the experiences I had weren't necessarily equivalent to maybe, let's say a Black American or, someone who might identify as Latinx. There wasn't even that term back then, right? And so those are the things that I think really opened my eyes.  And so I got more involved, invested in the work that the Cross-Cultural Center did at UCI, and because of that, that allowed me to explore those areas that I probably wouldn't have if I had continued to go into the field of engineering. I take all of the learning I got, the way I think as an engineer and try to apply it in the work I do today. And so definitely it still serves me in a lot of ways. Um, but it was, I would say that experience coupled with the support that I got from the Cross-Cultural Center and the mentorship that I got, and the opportunities I had to work there that allowed me to find this field of student affairs, and specifically multicultural affairs, is the work that I do. And so, that's been kind of the trajectory and the pathway that I've kind of fallen into. And, you know, like with any position, I don't know how long I'll be somewhere, but there's definitely something unique and special that I've experienced here at Cal State San Marcos that is reminiscent of my time as an undergrad at UCI that I think they're very similar in that at that time, Irvine was not as big as it is now. And it felt very--it was, it felt like it was just, it was just coming into its own. And I feel like Irv-- Cal State San Marcos is in a similar way kind of coming into its own as well. And so I think I enjoy those experiences and why working here has been a great opportunity for me to continue to grow and develop as not only my professional career, but also participating in the student life that occurs here on campus.  Meyer: Right. Right. Okay. So oh, you can go ahead and take a drink. Yeah. Did any, could you describe what the Cross-Cultural Center was like when you first came aboard here?  Lai: Yeah so, my understanding and I'm a person who, when I learned real early an adage that I, again, one of my mentors said, you know it, you don't, you're not really sure where you're going until you really understood where you've come from. And so I've taken that to heart in a lot of ways. And so, I worked at UCI for about six years and really understood the history. Coming here I had a very similar, I didn't know fully--it's different. It's a different campus. It's a different population of students that I work with. And so, it took some time to kind of understand sort of the history of what the (CSUSM Cross-Cultural) center is. So, it really appealed to me. We at the time were called Multicultural Programs. There was a Cross-Cultural Center. It was up in what is currently now where the University Advancement Office is located in the Commons Area, kind of up there. And I had two offices, that was kind of the center. And then I was a part of the Student Life and Leadership (SLL), which is now has also evolved in, it has a different name now on campus: Student Leadership and Involvement Center now. But back then it was SLL. And I was hired on as the Associate Director of Multicultural Programs. And so what that meant is that I was a part of Student Life, or at that time, Student Life and Leadership. And I oversaw the Cross-Cultural Center, but it was also integrated into much of the other programs, which included orientation at the time, student, student organizations, fraternity and sorority life. It was all encompassed in that department. So, I had colleagues that had a specific area. And then my area was in Multicultural Programs, or the Cross-Cultural Center. We were a small office (laughs). My desk was literally in the middle of everything. No walls, you know, I was just there and everything kind of happened . There was comfortable couches and things but it was, you know, it was busy. It could be loud at times. And so, I had to either kind of zone it out so I could focus on the work, or really develop relationships with the folks and the students that were there. It was, it felt you know, we were still kind of growing in a lot of ways. And so, I used the first couple years to really understand, or at least try to understand where the Cross-Cultural Center at Cal State San Marcos, what its history had been, what its legacy was at the time, and what it could be, and really understanding that. Um, and so that's kind of the first kind of impression I got.  I know I did a lot of walking back and forth between my quote unquote office or upstairs. So about, probably about two days or three days after my first day, which was June 11th, I remember that 2011, or maybe it was (June) 13, whatever that Monday was, Dilcie Perez, who was my supervisor at the time, took me to a meeting to talk about the development and construction of the new University Student Union (building on CSUSM campus that houses student organizations) at the time. So, I got a chance to see kind of what was gonna happen within the next couple of years. And sure enough, soon as, you know, this Union the Union was built, we had a much larger space. We--at the time, there were still only the three centers. So, it was the Cross-Cultural Center at the time, (another center) known as the Women's Equity Center, or the Women's Center, I should say. It was before it was called the--what it's current name is (Women and Gender Equity Center), and then the LGBTQIA Pride Center. So it was just those three spaces and so we each had a space, and really it was a lot more square footage, a lot more opportunities to kind of do programs and do different things in those spaces. So, I've seen kind of an, an evolution of how space has affected and been an integral part of what the students experience. Right? And so, they had now a larger space they could call their home and be able to participate in the programming that we did.  Meyer: Nice. So, obviously a lot has changed in the years since you have been Director of the Cross-Cultural Center. What do you think some of the biggest transformations are? I mean, obviously the space transformed.  Lai: Yeah. I think, you know, students are different, right? I think every year there's a new crop of students that come in, comes in, and so their--the demographic, their experiences are very different. The last couple years with COVID in particular. So there, so I think of, you know the students we have are part of the differences in trying to ensure that we're fulfilling our mission and supporting the students that come in, whatever experiences they have at the time. So, that I think has evolved and shifted and changed. I would say the issues too, I think back when I started, not that it wasn't an issue, but I think questions about diversity, equity and inclusion, weren't as divisive as they feel like right now to some degree. And the ability to have a difference of opinion, or even be diverse for lack of a better word, it seemed like there was less of that animosity or even a question of whether that's even integral or important, than there is now. And so that's been a shift or change that I've seen. Besides obviously the space. I think the mission has shifted and evolved and changed. So as I've gotten a better sense of, one, honoring and understanding what the history of the Cross-Cultural Center was here at Cal State San Marcos. You know, after a couple years, I wanted to put my own sort of spin and, or impact it in a way that I thought would benefit the students that were here at the time. And so, the mission, not that it's evolved, it's kind of--well no--it has evolved in a way that I think is trying to be more --trying to meet the needs of the students that we have currently. So those are some of the things: the programs, the way it's organized as well, programmatically, so that it aligns with our mission. We're trying to be more strategic about that as well. And so those have been some of the things that I think I've seen kind of shift and change, as well as I think just the, just the natural budget cycles, politics and other things that occur on a college campus.  Meyer: Can you talk a little bit about the programs that you guys have?  Lai: Yeah, yeah. Our current iteration now, we have, our focus is in four specific areas which include: developing cultural competency, activism and advocacy, critical engagement across social identity groups. So, we come from an intersectional lens. And so, recognizing that there is, there are ways that different people and different identities can interact and have unique outcomes. And so how do we explore that a little bit? And then the retention of underrepresented students in ensuring that they stay here and are successful. We have a high number of students who are first generation college students. And so recognizing that there is additional support that's needed. So those are the four sort of main pillars, for lack of a better word, that we have in the Cross-Cultural Center that really round us in the work that we do in the mission of the center. The programs we put on mirror that. So, we have program series, that we kind of--as a guide for our students. When I first came on, I think--and I think with anything we want, I was still learning, and so the students had some set programs that they put on, and you know, it would change and evolve depending on what the student's interests were. And so, it felt like it was not something con-- there was always an underlying thread, but there was not something that felt like it was consistent. And so, probably about five or six years ago, we instituted more of a program series that aligned with the themes that I shared earlier. And so, some of them are direct correlations. So, for example the Activist Lab, that meets our theme of advocacy and activism, it's an exploration of different ways in which students or participants can see who, what activists, who they were, what were their causes, how did they approach creating social change. Protest is absolutely an integral part of it, but it's not the only way that I think, um, students oftentimes think may be the only way. And so really helping to explore the different avenues of creating social changes is what we do within the Activist Lab.  The other one we do as far as retention is called Academe &amp;amp ;  Me, it used to be called Tukwut Talks: Conversations with Faculty. But it was really about how to create programs that allow students to develop relationships with faculty members, recognizing that they were students themselves at one point, had highs and lows. And you know, and really humanize, I think for lack of a better word, because I think students oftentimes, either if they don't have a question or unsure about having a conversation with their faculty member, they don't. They--what do we talk about kind of a thing, right? And so they often put 'em on this sort of pedestal. And so inviting faculty--and even now we have grad students come in and participate--but let them know that it's okay that they have, they're just like anyone else. Maybe even learning about a particular subject of study that perhaps they didn't even know was something they could study. So that particular--Academe &amp;amp ;  Me is really about helping to hopefully create a pipeline of students to go into the professorate or into academia. Again, developing relationships with them and so, that's part of how we hopefully can retain our students. One final thing that we do, well two others I'll speak to. One is Critical Cougars: Unlearn. Relearn. And so that really aligns with the notion of how do we explore those different identities? And in the critical engagements and this around across social identity groups. It's kind of our largest sort of bucket, ‘cause anything can be sort of put in that particular bucket, but it's really about how do we unlearn maybe things that we learned in high school, how do we relearn or even learn for the first time things that we weren't taught necessarily, depending on where we went. And how do we evolve and continue to change and challenge ourselves critically in the thinking that we have. And so that's what that sort of program does.  And then finally, I'll speak to something--my identity is, and I didn't, I spoke part of it a little bit earlier when I introduced myself, but my parents are from Taiwan, so I identify as Asian American, specifically Chinese American. And so, currently at Cal State San Marcos, there isn't a physical building, or a center dedicated to Asian Pacific Islander Desi American students. So with that vacuum, I said you know, the Cross-Cultural Center and oftentimes a Multicultural Center has served in that sort of capacity ;  where the space is there but the other, like the LGBTQIA or the Women's Center, this Cross-Cultural Center in other, not necessarily here but in other spaces, they've been--they came from that space. And then once they had a critical mass or felt the need, they were established. So in the same vein, we don't have one currently. So because of that, and partly because of my own identity as that, we have a program called Defining Diaspora: Asian Pacific Islander Desi American Identities. Which essentially is just an exploration of that really large group of individuals and identities that fall under that sort of diaspora. And so, a lot of programming is, can be about a specific individual, a particular culture, a particular practice or tradition in those areas. And so that's kind of what Defining Diaspora is meant to do, is to really help to expose students of those identities, or those that aren't and wanting to learn more about to those types of cultures and traditions that are part of that.  So those are kind of the programs we do. Underlying all that is really a focus on social justice work. And so, things that my predecessors started, my immediate predecessor, Sarah (Sheikh) started was the Social Justice Summit, which is kind of a three-day, two-night retreat. Which really allows a small group of about forty students the opportunity to explore their personal identities, better understand what social justice, that term, ‘cause I think we throw it out a lot of times. We want, you know environmental justice, this kind of justice. And so, what does it really mean when we talk about social justice? Having an understanding of the dynamics of either oppression or privilege, and really exploring what those concepts are. And then, we hope, and it's you know it's not always perfect, but it's that third day is then a focus as we return or plan or prepare ourselves to come back to campus. How do we become allies or co-conspirators, or how can we better support those communities or identities we may not necessarily have ourselves? And so, that has been something that's gone on for a while, again that predated me, and we've just kind of expanded and grown that. So, now we have in addition to the summit, which has been on hiatus because of COVID but we hope to bring it back this fall, the Symposium which is kind of more of a conference style. And that sprang out of an understanding that even, again, I'm a big proponent of tradition or just what legacies have been left behind. There were you know, faculty and stu-- staff that really wanted to take an opportunity for the campus to explore what social justice means in a conference sort of setting. So whether it's workshops, presentations. So that kind of has evolved into our Social Justice Symposium. And then when COVID hit, we couldn't do either one of those. And so we, my GA, graduate assistant at the time Daniela (Carreon) we, in discussions, we wanted to start a scholars program. And so, it's kind of a little bit of the summit. It's not the overnight, because it's kind of a class setting or curriculum. It's over the course of a couple weeks. Similarly, not a very big class, but very intimate for folks who want to be able to learn about these things and be scholars. And so the hope is that they're all connected in some way. Scholars can help in presenting at Symposium, Scholars can also be some of the mentors at the Summit and retreat. And so that's another area that we focus on in the Cross-Cultural Center, in collaboration now with the other centers, Student Life Centers that exist here on campus.  Meyer: In what ways do you think, has your involvement with the Cross-Cultural Center helped you expand and develop as a person and as a professional? I know you've touched a little bit (overlapping dialogue) but-  Lai: Yeah. Yeah. No, you know, the work I do, I would say absolutely students are at the heart of the work that we do. And so, as students have evolved and changed in their challenges and their perspectives have evolved, I in similar fashion, I think have learned from that as well. And so--it's not, I say this to students all the time: it's not about saying, “Oh I took this workshop. Check, I'm done with diversity, or I'm done with this topic.” It's an ongoing, you know, lifelong pursuit of recognizing and interacting with people that are maybe different from you. And everyone's gonna have a unique perspective or a unique--I mean there are similar, you know places or, you know people connect to. But everyone's different. And for that reason, I think I've evolved and developed a more nuanced approach in how to not only have the conversation around , um, diversity, equity, inclusion, even topics of social justice. I view my role oftentimes as the Director (of the Cross-Cultural Center) in how do we invite people to have those conversations? Even if they're difficult, even if they're challenging, even if they're divisive. Which I know is so hard to do, because why would I wanna sit across the table from someone who absolutely does not believe I should exist or doesn't agree in a lot of different ways. But I think it's through that process, that I've been able to kind of learn and grow as well on either approaches or ways in which we can kind of bring people to the table to have these types of conversations. It is my belief that I think, and I take that to heart because it's my own experience as I've better understood you know, the various isms, prejudices, biases and whatnot that I am a better person for it. And I'm more aware of situations and things that can be changed to enable folks to feel like they're included as part of that experience, whatever it may necessarily be.  So, you know my father is an immigrant as part of his identity. He was also, he was born in 1940, and so he was prior to the polio vaccine. So, he has a disability in the sense that he at the time had a brace, and now it, now he's in a wheelchair. But that allowed me to recognize, I mean, we got so many stairs here at Cal State San Marcos, sometimes it's hard to know where people have accessibility and things like that. But so that's something I you know, I grew up with and I recognized, so I thought, “Oh yeah, I know about disabilities. I get it.” And then more recently at a conference I attended, and this is COVID was still happening, we had the stickers that said, “Hey, if it's green, we can hug each other. If it's yellow, you know, maybe like elbows or whatever. And if it's red, no, I want to stay six feet away,” kind of thing. And so, I was part of a registration group, and I share this in the workshops that I do with students, but I said, “Okay, great. We're done, right? We just gotta do the stickers.” And a colleague of mine said, “Well, wait, what if they're colorblind? How would they know which color to pick?” Never occurred to me, because I'm not colorblind. So, we eventually found a solution. We wrote down, you know, R, Y, and G, so folks could at least see what was written there, regardless of the color.  But it's those things, those interactions. And I realized that, you know, it's not until you're either confronted with something or maybe you say something you (laughs) you know, you probably shouldn't have said that you realize or better understand sort of the experience. And so, my hope in the work that I do with the Cross-Cultural Center and the experiences that I've gained, I've learned every, every time I've had an interaction, how I can better hopefully have a future interaction or things that I need to work on myself a little bit more in recognizing. And so it's an iterative process. And so, I think that's been something that I've been able to take away because of the fact that I work in a space like this. Versus a corporate you know, entity or things like that. But because of this, it gives me a really unique perspective on how our society functions and what things we can do to try and really be as inclusive as possible for all.  Meyer: So as your time in your role as director, what are the greatest challenges that you believe the center has faced? I know the pandemic probably threw a wrench in everything.  Lai: Yeah. Yeah. I think that's a big one, right? I think having to pivot within a couple weeks, I think the university did an amazing job. You know--it's hindsight now knowing some of the impacts. But I think in the moment, having to do that, definitely that was one challenge, right? In having to deal now, I think with students who have to relearn what it's like to be in college, ‘cause they really didn't really get that experience or relearn what it means to learn even. Because I think those expectations have shifted and changed. I would say also in my time here, I mentioned a little bit earlier, there is I think more of a--I wouldn't even call it a critical view of, but critical in the sense of like something that is a critique. Less--It's very critical. I think a lot of folks are questioning things now related to--let me think. Oh, I'm trying to, it's blank. It's not coming to my mind right now, but just even the necessity for diversity, equity, and inclusion there are-- Oh, critical race theories, CRT, that's one. Which I think has somehow--education has always been I think viewed in ways, understandably, because tax-- Public education, I'll speak to because tax dollars go into it, and so how can we be most sufficient and effective and so forth. And I get that. But even, you know, things like affirmative action which is, we don't have in California, but even those concepts and ideas of how do we outreach to underserved or underrepresented populations. Those things that I think were differences of opinion or approach with regard to policy has taken a very dark turn in the sense that it's very personal in a lot of ways. And I know and I'm not--I again, I was an engineer(ing major), so I didn't take any sociology or gender equity studies classes. But I think it may be second wave feminism but this, the personal is political, is a truism that I think is in a lot of ways where a lot of the policies and things that are being done are directly targeting certain groups. And so the challenge for me, and I've wondered this as well because I've seen states now, right? And their legislatures look at different ways and approaches, such that for example with regard to students that may go to university in Florida, are getting a very different experience when it comes to interacting or working (with) others. Partly because of what they can't necessarily discuss or talk about. I have colleagues, and I'm sure I think I heard from others that Offices of Diversity, Equity, and Inclusion had to rename themselves because they were illegal now to be in some of those spaces.  So I've seen that shift in the sense that I think I'm gonna be, I--my goal as an educator is to really help the up-and-coming generational students think differently or to be prepared for the work that they do. Now, it's gonna be compounded by the fact that based on your geography or location or where you go to school, you're gonna have a very different experience of things that you've been able to experience as a student. We often say that going to college is kind of a mini version of real life, but here you can make mistakes and the consequences aren't necessarily like, you know, a lot of times we try to find the developmental approach within Student Affairs. How do we do this differently? How do we, you know, it's meant to be a growing opportunity that oftentimes you don't get when you're out in quote unquote the real world. Things just kind of happen and you--that the consequences are what they are. So, my fear is that oftentimes now, if my goal is to have students be able to understand and interact with someone who has no idea or hasn't necessarily had these same experiences or similar types of experiences, doesn't have to be the same--what's that gonna mean then for our society as a whole? Right? Because again, depending on your geography or where you go to school, you're in a very different kind of educational experience compared to someone else who does. I think that where information comes from, there are some benefits with social media and other things where it has democratized and allowed multiple--even filming things, catching things that, police brutality and things like that. So a very democratized, but now the source of where things are and having some level of information literacy and recognizing where it's (media) coming from it, what's the purpose of what it is, and where's the quote unquote truth and where do you suss it out, is another challenge I think that I'm seeing as well in the work that we do. And trying to, we used to start with the same set of facts, and now the question is, “Are we still in, are we talking about the same set of facts or not?” (laughs) And so there's again, some of that that I think sort of needs to happen. And so I see that play out in the work that we do because, you know I may start with like, “Hey, so this has been the experience,” and someone might say, “No, that's not.” And so then I want to learn more about where that is. But it's not necessarily always productive, I guess. And so that's where I see some of the of the challenges in the work that we're doing with these types of spaces, Cross-Cultural Centers or Multicultural Centers.  Meyer: It's the politicization of something that shouldn't be. Yeah.  Lai: Yeah. In a lot of ways. I mean, I could say this, you know, this notion of public health and how politicized even with regard to COVID, right? The notion of--and some of this is cultural you know it's natural for me to think in terms of the collective, because that's you know in Asian cultures broadly speaking there's a collectivist sort of mentality in how that's supported. America has a very individualistic streak, which is you know it's not a bad thing. I think where the challenge comes in is where does one's, where is one's freedom impinged upon and where it's not? And that's been debated for a long time with free speech and lots of other things, but it has been politicized even in areas like public health to a lot of degrees. And so that's, yeah. So those, they're not new challenges per se, but there are new approaches to how do we have these types of conversations, or how do we help educate and teach about these things in a way that hopefully is broadening and enlightening. So.  Meyer: So what role do you see the Cross-Cultural Center playing as it coexist with the expansion of identity specific spaces like the Black Student Center and the Latin</text>
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              <text>/x Center?  Lai: Yeah, that's a great question and one that I wrestle with because I don't know if I necessarily have an answer myself. You know, I started at the Cross-Cultural Center at UC (University of California) Irvine which is one of the first centers, and this is the history that was drilled into me. Second only at the time at the UC system to a University of Washington, at a time when I think resources were scarce. And so, it made sense to start from a collective cross-cultural sort of center and space. And I would say even for, depending on where whatever campus you're on, either resources were tied or made sense that collectively these were cross-cultural or multicultural spaces. They weren't enough, you know. We have students, understandably within the Black communities, BIPOC, so Black, Indigenous, People of Color communities who said, you know, “Okay, this is a good start, but it's not meeting the needs that we have.” And so that's why these spaces then, you know , like a Black Student Center or other spaces have kind of evolved. The question then becomes: well where does then, once these things have evolved and come out of necessarily this space, what then becomes the role of this space where it started and how does it evolve and change? And that's what I've been wrestling with myself because--and I'm not the only one. University, UCSD, San Diego, they started with the Cross-Cultural Center and now they've got a Black Student Center, Indigenous Center, and all these other additional spaces. And so, it's been trying to figure out, besides programmatically, besides the history months or the heritage months, what are the ways in which they can interact one with another? And so, it's gonna be different on each campus. But I think the conclusion for me has been, you know, the Cross-Cultural Center is essential, especially if there's a belief and understanding, which a lot of my colleagues have, about the notion of intersectionality. We're more than just one-dimensional pieces. I'm, you know, I'm Chinese, but I'm also American. Identify as a cisgendered male. All of those things play with one another in the experiences that I have and/or the choices and decisions that I make. And in the same vein I think, there's always gonna be a place for a cross-cultural center or multicultural center, because these unique and specific spaces are serving a purpose. They're helping Black students getting the support they need because they either, whether it's cultural validation, whether it's just being with someone who doesn't question (laughs) why you're there. Or isn't peppering you with questions about something they may not be familiar with, which, you know, naturally happens. “Oh, what about this? Why do you eat this food? What's that?” You know, those types of things. And I think in most situations it'd be great, but there is an instance where I think there's fatigue in having to explain yourself all the time or, and so sometimes it's nice to just be, when you go into a space. Which I can see there's why there are certain spaces, whether it's the Latin</text>
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              <text>/x Center and so forth. So, I think some of it depends on the landscape of the campus of where a particular space may be at. Here, on our campus, for a long, long time, we just had the Cross-Cultural Center, which is the first one, and it wasn't necessarily born out of protest. Students didn't demand it, it was just, as I understand the history, administrators had said, “You know, we want to be prepared for the 21st century student here in North County.” And so, we think this is important. So we, you know, create this space. Soon thereafter, I want to say it was the Pride Center, and then, or maybe the other way around, the Women's Center and then a Pride Center that, you know, were under student government, ASI, at the time. So those were the three centers for a long time.  And then, you know Latinx students said, “We need a space. We're over fifty percent of the population, where our needs are not being met.” You know, and I for a long time, and I and because this is (laughs), I think I had a hard time sort of separating myself and not viewing it as a failure on my part, you know. And students would say, “Oh, it's not you, it's not you. We just need this space.” And I couldn't quite understand, “Well, I know you're saying it's not me, but what could I do to help support this population that we're not doing now?” And so, that was what was going on in my mind. And it took me a couple of well, it took a co--one person in particular and other colleagues to say, “You know, don't get caught up in that.” And eventually I was okay, right? Like, it makes sense that there are more of these spaces because that just provides additional support and resources for these communities. So, that should not be the issue, and you shouldn't get caught up in that. But, you know, it's hard and it--your pride takes a little bit of a hit when you're like: well, what am I not doing that is, that you need a separate space to occur? You know, in that same vein, and eventually there'll be most likely well, I know that the President (of CSUSM, Ellen Neufeldt) has agreed to an Asian Pacific Islander (and Desi American ;  APIDA) space here at Cal State San Marcos. And so, the programming that you know, is near and dear to me, doesn't mean I can't do it but, you know, instead of redundant programs, it'll probably go to a future APIDA center. And so, it's figuring out, I think what that role is.  And I wish I could say I had a great answer, but I do--I think what I've resolved myself to, or resigned myself to understand--that's probably not the way right way to say it, but is that there will always, I think, be a place for a Cross-Cultural Center or Multicultural Center space. What we do in that is gonna vary. And I've had to adjust. So that's the themes that I shared earlier. And the purpose of, in our mission and how we kind of structure what we do is intentional because it avoids or tries not to step on sort of the toes of the other centers and spaces, right? They have their own things that they do and they support the students. We all have different lenses through which we try to do the same work. And so, my role I think, as a Cross-Cultural Center is how do we build community? How do we bring these spaces together? And being more of a connector is something I've kind of started to better understand as far as what I think this, the role of future cross-cultural center or multicultural center spaces that maybe dealing with this might be is, is how do we connect these communities and keep them together in some way. And continue to find those gaps, those spaces where students may not-- An example is what if I'm multicultural or multiracial? I don't feel like I belong in the Black Student Center, or I don't feel like I belong in the Latin</text>
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              <text>/x Center if I'm both Black and Mexican. And so, I think that's where a space like the Cross-Cultural Center or a multicultural center could still serve as a purpose in exploring those identities, helping them to navigate the complexities of what that entails ;  as well as their gender, sexual orientation, all of that in helping them to decide that. So, I think that's what I've come to understand. But the--you know, the verdict's still out on what the (laughs) what that is, and our students keep changing. So, you know, there could be other things that we need to address and figure out as we move further along. But my hope ultimately is that whatever it is, that it'll still continue to serve the needs of the students that are coming to our university and to the institutions that they are applying to.  Meyer: What direction do you think the CCC should grow in from here?  Lai: Yeah. If I had my (laughs)--  Meyer: If you had your, if you had your dreams.  Lai: Of course. You know I think I would love to, and we're kind of moving in this direction, I would love to figure out better ways to support students financially. Whether it's through scholarships or other things. We are as part of I think this project as well, we're celebrating our 20th anniversary. Which you know, we're still pretty young. We're still kind of just getting out of our teen years, right? Into our twenties. But it's a great milestone I think, with regard to being here on this campus. And so, I think financially looking at ways in which we can support our students. I would love to expand our staff as well. I think-- t's funny, I've been the longest serving director, but I've also been a staff of one. And so, in some ways I wonder if I've, if I'd been successful, if there would've been more, other staff members a part of it. But I would love to see more staff members, because I think there just isn't you know-- students' needs are getting more and more complex that require more time, and there's only one of me and I'd like to see other staff come in and be able to assist the students that are here, that may need that support. I think there are other areas that we can explore as well when it comes to, you know, we have a Disability Student Services, but their focus really is on providing the support for students to be successful. Not necessarily doing programming to help folks understand what those (services) are and how we can make the--make some changes or differences. People that are neurodivergent, there's just a lot of different areas and identities that haven't necessarily been explored. But I think those would be opportunities for a Cross-Cultural Center to kind of be able to provide space or to provide programming that can help other students understand not necessarily what it's like, but better understand those conditions and/or maybe consider different ways of thinking about how they, when they have the opportunity or are placed in a position where they can make a difference, that they're hopefully considering and thinking about those areas that they themselves perhaps are privileged in. Where they don't have to worry about or they don't have to think about it in any way.  And so that level of work, I think in programming and approaching and supporting those communities, I think is other areas where we can see the Cross-Cultural Center sort of grow. I think there's the conversation about the divisiveness in politics in other ways that, you know, a big part of what I'm doing now and hopefully will continue to do, has been working with the Civility Campaign (program by the CSUSM Dean of Students) on our campus. They kind of, when I first started here at Cal State San Marcos, the, at the time, this campaign started around the same time, so I've been connected to it for a long time. But I've seen the significance and importance of how do we have dialogue and conversation--particularly with someone who may just be of a completely different belief system--but hopefully still get nuggets of wisdom or at least try to understand one another. A lot of, I don't want to make or simplify to say if we just saw you know, held hands kumbaya, that it was gonna be that easy. I don't think it's that easy, but I think that is the work that is necessary for students, particularly at a time when perhaps they've come from very homogeneous communities or they just have never been introduced to someone. To be able to find ways in which those kinds of opportunities can help them to grow and be eventually a better graduate of Cal State San Marcos, because they've had experiences or programs that have introduced them to these types of things that they haven't necessarily done before. So, I think long-term those are some things I'm hoping that the Cross-Cultural Center can play an active role in supporting or perhaps being a big part of really proactively engaging our students in a way that again, makes those students that graduate from Cal State San Marcos really the premier students here in North County. And who go on to become leaders and folks that are making these decisions in the community.  Meyer: I'm sure you have a lot, but could you share a few of your favorite memories from your time at the Cross-Cultural Center?  Lai: Yeah. You know, it's hard to think about. I mean, there's so many different ones. I think I value the different student leaders that have worked with me. From the very first time, when we called them peer educators at the time. Because I'm a staff of one, I rely heavily on my student staff to really help in getting a lot of the work and the mission of the center done. And so, some of my fondest memories are those different folks that have worked alongside me. Getting to know them, getting to hear about their experiences here on campus. Now seeing them graduate as alumni and really kind of, you know, off in the world and kind of doing some amazing things. I, in Higher Ed you know, I recall after my fifth year that was the first year that I had a student that I knew was a freshman or a first-year student that I saw all the way through and graduate. You know, I've had other students that graduated along the way, but the--that was the first group that I knew from the first time they stepped foot into campus all the way through till they graduated, even transfer students as well. And so, that's one I think fond memory. I love the staff that, I love the staff that I work with now, but also even before when I was part of Student Life and Leadership, Dilcie Perez (formerly in charge of Student Life and Leadership) was my supervisor. And I think she instilled a lot of laughter and like just fun stuff in the work that was oftentimes can be hard and challenging. And so, those are some fond memories. We have a unique tradition here at Cal State San Marcos around Halloween, where a lot of folks dress up, in--within Student Affairs I should say. (laughs) But it's a big deal, and I don't think I fully realized it until I first came to this campus and experienced it for the first time. But some of the different traditions and things like that have been fun and interesting to see.  I--commencement is always a fun time where a lot of the memories that I have that I can recollect. When I have had the chance, a lot of us volunteer and help support the program. So, being able to see them (students) cross the stage, see their families and watch them witness their students cross the stage. And again, a lot of them are first generation, first in their families (to graduate college) and the joy and the excitement that they see, those are some memories that I'll definitely keep for a long time. Because I think that is what grounds me. And I know a lot of my colleagues say this, but commencement is kind of, it--the students, yes. But also seeing them achieve and be able to get to that point. And the excitement is also refreshing and kind of a reminder of the work and why we do it. So, when we deal with policy issues or just challenges with bureaucracy of the university, it's always nice to remember those moments because then it reminds at least me of what and why I do the work that I do, and why it's so critical and important. Or at least I would like to think that it's a big part of their experience that they have here at Cal State San Marcos.  Meyer: Well, thank you so much, Floyd. You've been a pleasure to interview and yeah, thank you so much.  Lai: Thank you. Thanks for taking the time.  Meyer: All right. That was great.  (laughs).             https://rightsstatements.org/page/InC/1.0/?language=en       video      Property rights reside with the university. Copyrights are retained by the creators of the records and their heirs.  This resource is licensed for noncommercial educational use using CC NC-BY 4.0. Please contact Special Collections at archives</text>
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